- System One (Santa Clara, CA)
- …providing superior customer service . Outstanding customer service encompasses everything from performing the technical , creative and operational ... TECHNICAL STUDIO LEAD - SANTA CLARA, CA On-site,...a staff of technicians for superior performance and consultative customer service + Develop short- and long-term… more
- Palo Alto Networks (Santa Clara, CA)
- …to both non- technical and technical professionals. The type of Customer purchasing our Platinum Service is those who manage critical infrastructures and ... root cause analysis skills to diagnose and tackle complicated technical issues + Work to reproduce customer ...employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information,… more
- ThermoFisher Scientific (San Jose, CA)
- …strategy, from prospection to closing. **Drives Growth** + Shares the voice of customer to the Business Units. Attends technical collaboration visits to Business ... CMD products and solutions. + Represents CMD at knowledge-based seminars and customer experience workshops. Maintains and enhances technical knowledge on… more
- ThermoFisher Scientific (Santa Clara, CA)
- …+ Provide technical support for NGS products and workflows by answering customer technical inquiries. Inquiries may be received via telephone, email, or web ... effective support for Ion and Oncomine Assays. Collaborate on customer projects, providing technical expertise and clinical...genomic data, is highly desirable. + Prior experience in customer service or a customer … more
- Canon USA & Affiliates (San Jose, CA)
- …and accurate - Verify accuracy of technical procedures to support field service technicians and customer needs - Provide detailed presentations on ... training and demonstrations. This is an exciting opportunity to combine your technical expertise with your course development and training skills. This position… more
- Jazz Home Services (Pleasanton, CA)
- …WORK FOR A BUSINESS THAT WAS VOTED A SAN FRANCISCO BAY AREA TOP WORKPLACE! HVAC TECHNICAL TRAINER JOB SUMMARY If you are looking to take your career to the next ... training experience to take on the role of HVAC Technical Trainer based out of our Pleasanton, CA location....to achievement with the utmost emphasis on building excellent customer relationships. We place an enormous value on the… more
- Stryker (San Jose, CA)
- Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a ... investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the...additional equivalent work experience + 4+ years' experience in customer technical support working in a hosted… more
- Amazon (Sunnyvale, CA)
- …Alexa is seeking a Sr Technical Program Manager. Alexa is the Amazon service that powers the groundbreaking Echo family of devices, Fire TV, tablets, third party ... to increase the stability and performance of all Alexa customer experiences. We serve as a center of excellence...experience leading large projects, and will have a well-rounded technical background in current web technologies. You must be… more
- Avnet (San Jose, CA)
- …**Job Summary:** Identifies opportunities for business expansion in support of the customer sales strategy for supplier AMD (Xilinx). Develops and maintains the ... Qualify new opportunities through a combination of research and customer interactions + Understand the customer 's business...to adopt AMD (Xilinx) solutions + Collaborate with Avnet technical and sales teams to maximize Avnet's impact with… more
- Microsoft Corporation (Mountain View, CA)
- …a culture of high-quality software development, with a focus on efficient DevOps, customer support processes, and automation. + Analyze telemetry and usage data to ... and troubleshoot issues. + Work with diverse opinions and negotiate solutions, balancing customer requirements and business goals. + Embody our Culture and Values .… more
- Amazon (Sunnyvale, CA)
- …establish and lead ongoing projects and programs focused on proactive protection customer products and service , preventing unauthorized access to Kuiper assets ... and resources, identifying and mitigating threats, translating customer needs into technical requirements, maintaining compliance with global regulatory and… more
- Amazon (Sunnyvale, CA)
- … Technical Program Manager with experience in networking, internet service providers, and cloud computing environments while owning project management and ... and scaling existing countries. This role will assist engineering teams to anticipate customer needs and shape our solutions. Join us and make a difference to… more
- Saildrone (Alameda, CA)
- …systems as they relate to an entire, functioning system * Provide internal customer service to supported production and operations teams to quickly resolve ... the frigid waters of the Arctic, the stresses they endure are immense. The technical execution of preparing the vehicles for their mission and rigorous root cause… more
- Amazon (Sunnyvale, CA)
- …have in Alexa, rarely are two days the same. You are a business owner, customer -facing representative for the service , and the point person for partner teams. On ... building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You...about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming… more
- Amazon (Sunnyvale, CA)
- …have in Alexa, rarely are two days the same. You are a business owner, customer -facing representative for the service , and the point person for partner teams. On ... building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You...about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming… more
- Palo Alto Networks (Santa Clara, CA)
- …the Global Places & Security (GPS) team, you will be leading the technical facilities function to ensure the highest reliability in our building infrastructure and ... will lead in a fast-paced, complex environment while elevating and driving an excellent customer , employee, and guest experience. This role is based in our HQ, Santa… more
- M. C. Dean (San Jose, CA)
- ** Technical Specialist 2 - San Jose, CA** ID **10923** Location **San Jose, CA** Apply Now ... actions + Organize and prepare detailed documentation of system performance, including service request records and analysis + Perform desktop hardware and operating… more
- NVIDIA (Santa Clara, CA)
- …people on the planet working for us. We are looking for an experienced Technical Account Manager or software engineer with soft skills. An awesome candidate is ... highly technical who is also comfortable with dealing with enterprise...NVIDIA Merlin (TM) for recommenders, NVIDIA Clara (TM) for medical imaging, and more. What you'll be doing: +… more
- Stanford Health Care (Palo Alto, CA)
- …member of departmental committees, workgroups, and PI teams. Identifies and resolves technical and operational customer service requirements. The Supervisor ... Health Care job.** **A Brief Overview** The Supervisor - Clinic Operations Technical is responsible for managing clinical and/or support staff in designated area… more
- Palo Alto Networks (Santa Clara, CA)
- …and thrive, together! **Your Career** As a leader on the Prisma Cloud Technical Documentation team, you'll be leading a team of writers, giving feedback, driving ... Eng, PM and field stakeholders to enable a better customer experience + Track and manage multiple projects across...equivalent military experience required + 10+ years as a technical writer, with at least 5 years leading writing… more