- The Hartford (Washington, DC)
- …Our customer-centric approach guides all our actions. We place the customer at the center of everything we do. Our team fosters open communication and thrives in a ... to 15% shift differential for weekend hours and Spanish-English Bilingual skillset, post certification. + Remote-Work Home + Monday...thrive in a fast-paced environment including up to 20-25 inbound calls per day. + You must obtain and… more
- Conviva (Washington, DC)
- …Spanish (speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + ... part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or… more
- TEKsystems (Washington, DC)
- …or Bilingual in English and French + 1 year+ of fast paced call center /customer service experience ( call center , fast paced retail, ... Job Description We are looking for a Bilingual Customer Service Representative where you would champion...from home on a hybrid model. + Taking 50-60 inbound calls per shift from existing clients to deliver… more
- HomeSafe Alliance (Washington, DC)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners.… more
- HomeSafe Alliance (Washington, DC)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by… more
- Rapid Finance (Bethesda, MD)
- …2 years as a Client Service Representative with a stable work history in a high call volume environment + Bilingual in Spanish is desired but not required + ... with banks and merchant credit card processors. + Field inbound calls from the main phone line and handle...a modern open floor plan, a free on-site fitness center , a gaming area, a stocked kitchen, and other… more