- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of State in Washington, DC This position is full-time and on-site with standard office… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** is currently seeking a skilled Help Desk Specialist II to support our clients USDA - OIG technical support ... program in Washington, DC. As a ** Help Desk Specialist ** , you will be required to respond to queries remotely to assess and diagnose computer hardware and… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to Tier III when required.… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …System (or current ticketing system) to assign and track trouble calls as appropriate. + Help Desk Specialist will assist with the maintenance and monitoring ... **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (RDTE)...+ Must meet DoD 8570 Information Assurance Technical Level II certification requirements at time of hire. + Ability… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job...active, in-scope Secret clearance + Must meet 8570 IAT II (Sec+) or higher + Minimum of two (2) ... Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting the prestigious Naval… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...of relevant job experience. + DoD 8570.01-m- IAT Level II Certification must be obtained within 6 months of… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …organization, then we have the opportunity for you! The IT Support Services Specialist II provides technical support and resolves problems of a moderately ... providing exemplary customer service. Under direct supervision of the Support Services Help Desk Manager, installs, maintains, tests, and repairs applications,… more
- Insight Global (Washington, DC)
- Job Description The Help Desk Specialist will provide support for 5,000+ end users. Responsibilities * Answer phone, retrieve email and voicemail messages ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 2 years of help desk experience * Very good troubleshooting and… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... * CACI has an immediate opening for VIP Support Specialist (Tier II ), who will be responsible...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance...preferred + 5+ years of experience + IAM Level II following DoD 8570.01-M + Active TS/SCI clearance **Knowledge,… more
- P 11 Security, Inc. (Washington, DC)
- …account creations, changes, & deletions on multiple authorization boundaries + Perform Help Desk & troubleshooting activities + Perform Hardware/Software System ... Information Technology/Assurance Specialist III Washington, DC (http://maps.google.com/maps?q=N/A+Washington+DC+USA+20340) Job Type Full-time Description The primary… more
- Chenega Corporation (Springfield, VA)
- …system for all support calls received or route user support calls to appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... IPOC Specialist Springfield, VA Join our Talent Network Summary:...Respond to email or chat messages for customers seeking help . + Walk customers through problem-solving processes. + Run… more
- ABBTECH Professional Resources, Inc. (Wheaton, MD)
- …troubleshooting, and Microsoft application support. **Essential Functions** + In Help Desk support, the IT Support Specialist acknowledges assigned Help ... an energetic, enthusiastic self-starter to be an IT/Telecom Support Specialist II . Reporting directly to the IT/Telecom...employee resolves tickets and documents the solution in the Help Desk database using the Help… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... Testing + Troubleshooting experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to team members as needed.… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- General Dynamics Information Technology (Arlington, VA)
- …are our differentiator. As a **F-35** **Power BI/ Power Platform Administrator** , you will help ensure today is safe and tomorrow is smarter. Our work depends on a ... information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise… more