- SAIC (Washington, DC)
- …Responsibilities: + Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified ... and the role of other integrations. + Fulfill role of Enterprise Integration Manager . + Design, develop, configure, and customize ServiceNow applications and… more
- Koniag Government Services (Arlington, VA)
- …of all ServiceNow activities for OIG + Specifically, supports the ServiceNow ITSM Pro SaaS product throughout its entire lifecycle of development, ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...other code as necessary to create new components in ServiceNow ITSM environment + Support and develop… more
- CACI International (Arlington, VA)
- …or more IT personnel + Experience managing Azure cloud O&M services + Experience with ServiceNow ITSM and ITOM + Previous experience using ServiceNow for ... Senior Program Manager (IT Operations) Job Category: Project and Program...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …as needed to resolve incidents + Create and maintain custom and standard reports within ServiceNow + Support the ITSM team in growing ITIL solution areas by ... department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or... ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality… more
- Intact Technology (Reston, VA)
- …the documentation and analysis of workflows. + Serve as an expert in ServiceNow ITSM , guiding clients through strategic adoption and process improvement. + ... application suites, beyond those listed above such as ITSM , WSD, HRSD, GRC, and SPM. + Working knowledge...ServiceNow solutions (eg, IT Technician, HR Analyst, Asset Manager , etc.) is highly valued. + Experience working with… more
- V2X (Springfield, VA)
- …for installing and maintaining hardware devices and/or software licenses. + Experience with ServiceNow 's ITSM tools and asset management modeuls (eg, CMBD, ITAM, ... respect, responsibility, and professionalism. We are hiring a Lifecycle IT Asset Manager - Top Secret clearance to support our government customer based in… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated ITSM Queue Manager with the ability to work in challenging, consultative, and collaborative team ... service desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high...skills Experience with supporting high priority tickets Experience with ITSM tools such as ServiceNow or equivalent… more
- System One (Baltimore, MD)
- …to end software asset processes. This will be accomplished by working with the ITSM Manager , the Software Asset Management Process Owner, and IT stakeholders to ... to end software asset processes. This will be accomplished by working with the ITSM Manager , the Software Asset Management Process Owner, and IT stakeholders to… more
- Leidos (Washington, DC)
- …trust security clearance + US Citizen Preferred Qualifications: + Use of an ITSM ticketing system ( ServiceNow ) + Past experience with Department of Justice ... **Description** Leidos is hiring a **Junior Asset Manager ** to support the ESA V program. The ESA V program is an IT Services program supporting several federal… more
- Leidos (Rockville, MD)
- …Clearance, and the past 3 consecutive years residency in the US. + Experience with ServiceNow or other ITSM tool. + Experience with applying ITIL standards for ... Leidos Health Mission Solutions Division is seeking an experienced Infrastructure **Change Manager ** , contingent upon contract award, to support a highly visible… more
- V2X (Springfield, VA)
- …repose to performance metrics or Service Level Agreements (SLAs). + Understanding of ServiceNow 's ITSM tools and asset management modules (eg, CMDB, ITAM, HAM, ... professionalism. We are hiring for the opportunity for a Network & Field Service Manager - active Top Secret clearance to support our government customer based in… more
- Leidos (Washington, DC)
- …opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT Services program supporting the ... desk, desk side support, Windows workstation engineering and maintenance, ITSM , Active Directory services, and video conferencing, among others....12+ weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This… more
- Synergy ECP (Columbia, MD)
- …or any other protected class. Synergy ECP is looking for a Deputy Program Manager for a contract located in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + ... existing or proposed databases or data repositories + Applies knowledge of ITOM, ITSM , HRSD, CSM and/or Service Portal. + Codes with programming languages and… more
- ManTech (Annapolis Junction, MD)
- …Future** Currently, **ManTech** is seeking a motivated, career and customer-oriented Project Manager , Engineering to join our team in Annapolis Junction, MD. The ... ideal candidate will be a Project Manager with an engineering background with a proven record...+ Assists to identify and address issues related to ServiceNow ticketing tasks in support of SLAs. **Minimum Qualifications:**… more
- ManTech (Herndon, VA)
- …Qualifications:** + PMP(R) or equivalent Project Management Certification. + Experience with ServiceNow ITSM , ITMB, ITAM, ITOM. + Experience with Tableau & ... career and customer-oriented Engineer to serve as the **Engineering Service Delivery Manager ** for a program that supports a variety of customer IT requirements… more
- SGI Global, LLC (Washington, DC)
- …management, and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational ... Microsoft Office Project 2016 + MS SharePoint 2016 + MS Power BI + ServiceNow General Skills + Key coordinator/team lead between multiple project teams. May work… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Manager Certification preferred. + Familiar with Service Desk and ITSM technologies including: + Remedy and/or ServiceNow + Automatic Call Distribution ... + years of related experience **Job Description:** **Service Operations Manager ** We are GDIT. We stay at the forefront...agencies operate. Our work depends on a Service Operations Manager joining our team to support an important federal… more
- Rocket Software (Washington, DC)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of ... Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL Foundation required. + Extensive knowledge of Service… more
- Insight Global (Arlington, VA)
- …problem-solving skills -Experience managing subcontractors and teaming partners -Experience in ServiceNow ITSM & CSM -Experience with CCSQ -Prior experience ... Job Description We are seeking a Program Manager to support our federal customer in Baltimore, MD. This position provides the opportunity for significant client… more
- General Dynamics Information Technology (Springfield, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Engineering **Skills:** Linux, ServiceNow Platform,SQL Databases **Experience:** 5 + years of related ... experienced team to support the sustainment of multiple self-hosted instances of ServiceNow . We are looking for an experienced, innovative and enthusiastic systems… more