- Novo Nordisk Inc. (Plainsboro, NJ)
- …Occasionally this role will interact across CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management ... a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing...all the sources. This role is crucial in handling customer technical complaints to support a positive patient experience… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Safety, Regulatory, Quality, Legal, Privacy and Finance. External relationships include Customer Care program vendor, other patient support program vendors, ... of key patient safety data for adequate assessment Support Source Data Verification of call center calls and other intake channels as required to ensure all… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …for gross-to-net forecasting for the US business, ensuring external and internal customer alignment as necessary. The position is responsible for: Lead support for ... to net components including but not limited to Managed Care , and Medicare Part D, Medicaid as well as...Business Services (GBS), HQ BI COE (Headquarter Business Intelligence Center of Excellence), Finance Digitalization team to build/enhance BI… more
- Home Depot (Cranbury, NJ)
- …in executing these strategies and objectives. They must ensure that the distribution center is optimally organized to provide excellent customer service to Home ... complex, 500,000 - 1.5 + million square foot distribution center environment to ensure it is a productive, safe...environment by creating an employee-centered work place that demonstrates care and concern for all Associates. + 10% Directly… more
- Kelly Services (Bridgewater, NJ)
- **Job Title: ** Customer Service Associate ~ Call Center **Location: ** Bridgewater, NJ **Type of Position: ** Short term with possible extension **Schedule: ... contact for internal and external inquiries pertaining to dental care products and orders. The Customer Service...products and policies and interact routinely with the distribution center to support accurate, timely shipment of customer… more
- ManpowerGroup (Bedminster, NJ)
- Our client, a leading organization in Telecom Industry is seeking a Call Center professional to join their team. As a Legal Call Center agent, you will ... communication abilities, which will align successfully in the organization. **Job Title:** Call Center Support- Legal **Location:** Bedminster, NJ **What's the… more
- Humana (Trenton, NJ)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Cardinal Health (Trenton, NJ)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is… more
- RWJBarnabas Health (New Brunswick, NJ)
- …+ After onboarding, this position must be proficient in running ABOUT's Transfer Center technology, Five9 phone systems with call recording, EPIC including ... PD Transfer Center DispatcherReq #:0000182688 Category:Emergency Tech/EMT Status:Per Diem Shift:Evening...Nurse Coordinators, this position is responsible for the comprehensive care coordination for patients as assigned, including initiation and… more
- Baylor Scott & White Health (Trenton, NJ)
- …1 Year of Experience - This is a phone position: experience at a call center preferred As a health care system committed to improving the health of those we ... party vendor resources, where appropriate. **KEY SUCCESS FACTORS** Prior call center experience a plus. Prior CRM...fielding inquiries through chat and phone) a plus. Strong customer service skills. Ability to use and navigate through… more
- PNC (Flemington, NJ)
- …opportunity to contribute to the company's success. As a Branch & Business Center Assistant Manager within PNC's Central Jersey retail organization, you will be ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more
- Mallinckrodt Pharmaceuticals (Bridgewater, NJ)
- Job Title Customer Care Specialist Requisition JR000015229 Customer Care Specialist (Open) Location Bridgewater, NJ Additional Locations Job Description ... Job Description As a part of the world class Customer Care Department, the Customer ...collaborate effectively across multiple functional areas Preferred: + Pharmaceutical call center experience Working Conditions: The typical… more
- The Childrens Place (South Plainfield, NJ)
- …and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- Penn Medicine (Plainsboro, NJ)
- …well as fellow employees, volunteers and medical staff in support of the Medical Center 's mission to provide consistent quality health care services in a ... is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field… more
- Sharecare (Trenton, NJ)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn...high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is… more
- Sharecare (Trenton, NJ)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn...journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support… more
- Highmark Health (Trenton, NJ)
- **Company :** Highmark Inc. **Job Description :** **JOB SUMMARY** This Position is a Call Center Environment This job performs accurate and timely processing of ... pre-certification requests for authorization of medically necessary health care services, at the appropriate level of care...new employees, as assigned. + Maintain or exceed department call center standards. + Adhere to line… more
- Merck (Trenton, NJ)
- …managers, and office managers. Within their geography there are a diverse set of health care locations that they will call upon in order to execute their role ... and may not be limited to Main Line, Philadelphia; Center City, Philadelphia; North Philadelphia, + The ideal location...presentations with Health Care Providers and Health Care Business Professionals to align customer needs… more
- CVS Health (Trenton, NJ)
- …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions… more
- Hunterdon Health Care System (Flemington, NJ)
- …to maintain patient care areas, including OR rooms, holding area, hallways, center core, sub sterile rooms, offices, locker rooms, kitchen and call room. ... is part of the surgical team and assists in providing efficient, quality care to all patients in the perioperative environment. Performs a variety of environmental… more
