- WTW (Richardson, TX)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with… more
- Chewy (Richardson, TX)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... **Our Opportunity:** Chewy is seeking a **Senior Operations Manager for Core Operations** to lead through complexity...and each other. This leader is ultimately responsible for performance - designing how work gets done, shaping the… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DFW-HURST, TX Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- WTW (Richardson, TX)
- …+ Directly manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and ... to join our Sales Center team as a **Sales Performance Manager .** **How the Position Works** The...direct supervisory role + Prior experience coaching and managing performance of customer service or… more
- Public Storage (Wylie, TX)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... other work-related tasks + Our Property Managers have the opportunity to earn performance -based **bonuses** ! **Job Description** + Our Property Managers get to work… more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the… more
- Burroughs (Dallas, TX)
- …growth. Key responsibilities include maintaining and/or exceeding current levels of service /implementation business performance and customer satisfaction. ... Field Service Manager Field Service ...or exceed customer needs by providing superior service and professional business performance . + Assure… more
- Cabela's (Allen, TX)
- …all customers. + Assists the Boat Manager to staff the Service area with customer -oriented associates; participate in interviewing and makes recommendations ... environment. + Supports a strong commitment to world class customer service and ensure a pleasant and...for selection; coordinate training; consults with Boat Manager and gives input on preparation of … more
- Palo Alto Networks (Plano, TX)
- …Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis ... improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines… more
- Golden State Foods (Frisco, TX)
- …business environment. + Travel Requirements: Willingness to travel 20% within designated region. LocationUS-TX-Frisco Job ID 2024-20537 Category Customer Service ... Management: + Lead and manage key strategic initiatives aimed at improving customer experience, operational efficiency, and product/ service delivery. + Act as… more
- Toyota (Plano, TX)
- …in an innovative, collaborative environment. **Job Title:** Global Information Security Customer Enablement Manager **Location:** Plano, TX **Excited to grow ... Dream. Do. Grow. with us. **Position Overview:** As the Global Information Security Customer Enablement Manager , you will serve as the primary strategic business… more
- DR Horton, Inc. (Lavon, TX)
- …by making the actual repairs or scheduling subcontractors to make repairs. The Service Manager is responsible for the maintenance of the community, including ... risk of electrical shock *Preferred Qualifications* * Prior experience as a Service Manager in Residential/Property Management preferred * Experience with minor… more
- BRAVAS, Beautiful Places. Smart Spaces. (The Colony, TX)
- …required . Fiscal responsibility for all assets assigned and property within the Field Services Manager s care . Customer service , including the ability to ... power management, and more. Job Summary: The Field Services Manager is responsible for overseeing AV and Security Services...accountable to time and materials . Client training and customer service . . On call rotation may… more
- Applied Materials (Sherman, TX)
- …up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance . Interviews, hires, and trains customer ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- Walgreens (Celina, TX)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal...as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager .… more
- Applied Materials (Sherman, TX)
- …new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips ... **Key Responsibilities** **EPI Experience Highly Preferred** Develops and maintains customer relationship with all relevant individuals in his/her district at… more
- Walgreens (Wylie, TX)
- … Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection activities and ... ensure a positive patient experience. + Models and shares customer service best practices with all team... indicator reports, supervision notes, deletions, transfers.) People & Performance Management + Collaborates with Store Manager … more
- Fun Town RV (Rockwall, TX)
- …+ Conduct regular performance reviews, provide training on parts systems and customer service , and develop team members to ensure a high-performing parts ... Manager plays a critical role in supporting the service department, maintaining stock levels, controlling costs, and delivering... indicators (KPIs) for the parts team and monitor performance . Customer Service & Sales:… more
- Premier Truck Group (Howe, TX)
- … updated. Assist service technicians in identifying opportunities to Up-Sell. Report all customer complaints to the Service Manager and/or the Assistant ... which focuses on delivering the best employee experience, operational excellence, and exceptional customer service . At PTG, our top priority is to be your… more