- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...of Customer insights for Experiences across the Digital enterprise. The Manager , Digital … more
- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the ... procedures by working closely with members of the entire Digital organization and IT. The Senior Manager ... Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Humana (Providence, RI)
- …of the overall patient, member, or customer experience . The Product Manager must be a self-started to understand digital , customer , and business ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...minimum of five years of experience in digital customer experience product management,… more
- CVS Health (Providence, RI)
- …continual improvement mindset to create simplicity and improve the colleague and customer experience + Strong interpersonal skills as demonstrated by successful ... each and every day. **Job Purpose and Summary:** The Manager , Digital Merchandising, will be the general...they will be responsible for helping to develop the digital category strategy for site experience as… more
- Ford Motor Company (Providence, RI)
- The Connect and Engage Digital Upgrades Senior Manager will play a critical role in shaping the future of the Connect and Engage businesses at Ford Motor ... analysis to identify key trends and opportunities in the Digital upgrade space. + Define target customer ...Business, or a related field. + 7+ years of experience in product management, business development, strategy consulting, or… more
- American Express (Providence, RI)
- …our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and ... ways that GCS advances its agenda is by driving customer engagement and introducing innovative Small Business products to...in this role?** We are seeking a dynamic Senior Manager to join our Business Line of Credit (BLOC)… more
- Citizens (Johnston, RI)
- …Phoenix AZ Role is not relocation eligible Senior Experience Owner II /Product Manager - CiZi Mobile Digital Assistant Role Overview: We're seeking a dynamic ... Senior Experience Owner/Product Manager to lead our "CiZi" mobile digital ...spearhead a multidisciplinary pod, aiming to develop an industry-leading digital assistant capable of managing customer service… more
- Renaissance (Providence, RI)
- …evolve. Be a part of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled ... customers with Renaissance Learning products and services through both digital and direct engagement. Responsible for renewing the contracts...(Central or Eastern Time Zones)** + 3-5 years of experience in a customer facing SaaS business… more
- TD Bank (Providence, RI)
- … and candidate experience throughout the recruiting cycle aligned to TD's customer experience model + Maintains expert knowledge of HR policies, procedures ... TD is deeply committed to being a leader in customer experience , that is why we believe...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- CVS Health (Woonsocket, RI)
- … experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty program ... yrs. in a post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in consulting for a large… more
- Sharecare (Providence, RI)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... **Job Description:** Sharecare is the leading digital health company that helps people - no...more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support… more
- CVS Health (Woonsocket, RI)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... day. In this role, you are primarily responsible for uncovering and synthesizing customer attitudes and perceptions related to various aspects of the retail pharmacy… more
- Highmark Health (Providence, RI)
- …organization to engage the comprehensive listening system, market and customer /clinician insights, manage solution development roadmaps, and testing and scaling. ... analytic, and business teams to understand the pain points associated with customer journeys and define the correct solutions. Partners with activation teams to… more
- CVS Health (Woonsocket, RI)
- …in a problem-solving environment + Intellectual curiosity about the customer , customer journey and customer experience + Self-motivated, high-capacity ... strategy as well as develop content based on specific customer segments. The manager will play a...+ 2+ years of retail marketing or retail agency/strategy experience + 1+ years of digital marketing… more
- Ford Motor Company (Providence, RI)
- …to help us redefine the future of mobility. As a Senior Digital Product Manager at Ford, you will lead customer research and turn insights into action. You ... on" relationship with customers and continuously improving our user experience . Ford is developing leadership at the forefront of...The Customer Journey product team creates the customer -facing platforms that underpin all of Ford's digital… more
- Santander US (Taunton, MA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... branch scheduling to balance branch needs with employee availability. * Utilize digital technologies and platforms to enhance customer interactions, educate them… more
- US Tech Solutions (Woonsocket, RI)
- …brief development, media strategy & plan (in collaboration with media team), digital capabilities, in store experience collaboration with Operations on field ... **Position Summary:** **Duties** The Strategic Marketing Senior Manager will support the business. They will drive...least one of these areas:** * Performance Marketing - Experience designing and running digital lead generation… more
- Fujifilm (Providence, RI)
- … customer installations as needed. + Perform related duties as assigned by manager . + Host routine conference calls with Customer Support technicians on ... **Position Overview** The Technical Services Manager (internally known as Technical Solutions Manager...service or Graphics Arts technology disciplines + 10+ years' experience servicing equipment for digital press, wide-format,… more
- CVS Health (Woonsocket, RI)
- …retail, healthcare, and consumer understanding + 4+ years of retail marketing or digital marketing/strategy experience + 1+ years of cross-functional leadership ... we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues -...and growth of our health and wellness offers. The ** Manager , Marketing Strategy - Health Care Delivery Growth** will… more
- CVS Health (Woonsocket, RI)
- …Americans on their healthcare journeys. We are looking for innovative leaders in marketing, customer experience , and service design who are ready to think big ... for our customers and our business. As the Senior Manager , instore experience strategist, you will play...deliver upon customer needs. **Key Responsibilities:** + ** Customer Experience Strategy Development** + Proactively identify… more