- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Providence, RI)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Cayuse Holdings (Providence, RI)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment to you ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- Tufts Medicine (Boston, MA)
- …often complex problems. **Job Summary** The newly created Bonham Lab at Tufts Medical Center in downtown Boston is seeking a highly motivated Senior Research ... research activities to achieve goals set by the Principal Investigator and/or supervisor 5. Conducts all work with careful attention to detail, using reproducible… more
- Tufts Medicine (Boston, MA)
- …in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools ... other departments to either mitigate or resolve, if warranted. Report deficiencies to Supervisor , and document via an incident report or work order for required… more
- CenterWell (Taunton, MA)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- HD Supply (Boston, MA)
- …of Transportation regulations and internal policies and procedures. + Maintains routine contact with the distribution center to receive instructions on delivery ... Work typically involves regular review of output by a senior coworker or supervisor . **Work Environment** + Typically located in a comfortable environment… more
- Beth Israel Lahey Health (Sharon, MA)
- …a difference in people's lives.** Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse position is responsible for performing ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and… more
- Cardinal Health (Providence, RI)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or… more
- Cardinal Health (Providence, RI)
- …on standard work; receives detailed instruction on new assignments** Consults with supervisor or senior peers on complex and unusual problems** **TRAINING ... Ability to identify, document and submit Adverse Events during customer contact or via received documentation** **Qualifications** Minimum high school diploma or… more