- Saviance (Boston, MA)
- …and implementing industry-leading, cutting-edge customer experience strategies in all customer touchpoints along the customer journey . This role ... Job Title: Director , Customer Experience Design and Operations...service excellence. *Must possess a thorough understanding of the customer journey of healthcare providers/hospitals/patients. *Strong digital… more
- Vertex Pharmaceuticals (Boston, MA)
- Job Description The Associate Director , Facilities & Engineering Operations Quality Assurance is responsible for providing quality support and oversight for ... a timely manner. This role will report to the Director of Quality Validation and Engineering within the Vertex...in the change control review meeting and collaborate with customer groups to ensure quality systems are monitored and… more
- Dynatrace (Boston, MA)
- …at Dynatrace** Dynatrace is seeking a data-driven, strategic thinker to join our team as a Customer Journey Director . In this role, as part of the Global ... for the strategy, design and execution of the cross-functional Dynatrace customer journey . You will analyze, optimize and improve global, cross functional… more
- Travelers Insurance Company (Bridgewater, MA)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... to build and transform world class customer experiences across Travelers and drive measurable results by...of our customers, employees, and business partners. As a Director , Journey Analytics, you will lead complex… more
- Santander US (Boston, MA)
- …as a company: our global brand, our proprietary technology, and our passionate existing customer base. As the Director of Deposits Integrated Marketing, you will ... Director , Deposits Product Marketing, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in… more
- Santander US (Boston, MA)
- Director , Social Media & Influencer Marketing Strategy, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader ... greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities...**We Want to Talk to You!** **Position Overview** The Director of Social Media and Influencer Strategy will play… more
- IQVIA (Boston, MA)
- **MSL Associate Director ** We are excited to announce that currently we are looking for **Medical Science Liaison Associate Director and Player-Coach** with ... decision making on various aligned teams. The **MSL Associate Director & Player Coach** will have all of the...to 70% of the time **required** + Knowledge of customer segments and market dynamics + Demonstrated expertise in… more
- CVS Health (Woonsocket, RI)
- …to be a part of CVS Health. If you'd like to join us on that journey , please read on! The **Lead Director of Merchandising, Business Acceleration** will lead a ... each and every day. **Position Summary** At every step of our 62-year journey from beginnings as 'Consumer Value Stores' to transforming the healthcare experience as… more
- Sumitomo Pharma (Providence, RI)
- …seeking a dynamic, highly motivated, and experienced individual for the position of ** Director , Patient & HUB Operations, Rare Disease** . The Director , Patient ... support program & HUB operations supporting the rare disease product(s). The Director leads the design and execution of program operations, systems, metrics, and… more
- Santander US (Boston, MA)
- Director - Financial Planning & Analysis (Consumer Cards, Lending, and Payments) Country: United States of America **Your Journey Starts Here:** Santander is a ... greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities...Want to Talk to You!** USA Job Function Description: Director will support consumer lending, cards, and payments as… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …order to deliver meaningful enhancements that drive improved outcomes for our customer and business. The Associate Director Experience Transformation and ... at the center of everything we do. Reporting to the Head of Customer Experience, the Associate Director of Experience Transformation & Operational Excellence… more
- Hilton (Providence, RI)
- …based in Argentina or Brazil \- with a preference for Argentina\*\*\*_ As the Director , Global Luxury Sales - South America, you will be an important member within ... to our owners and operators\. Reporting to the Managing Director of Sales - Americas, you will identify and...programs through every step of a Team Member's career journey and at every level, both in our hotels… more
- Dodge Construction Network (Providence, RI)
- Director , Sales Development Location: Remote, United States, United States **Description** Dodge Construction Network (Dodge) is searching for a Director , ... messaging, and scoring criteria + Collaborate with Sales leadership to refine ideal customer profiles (ICP) and ensure seamless handoffs of qualified leads + Work… more
- MAPFRE Insurance (Webster, MA)
- Director , Commercial Lines Underwriting Date: Jul 16, 2025 Location: Webster, MA, US Company: MAPFRE ** Director , Commercial Lines - Strategic Leadership ... lead with vision and impact? Join us as the ** Director of Commercial Lines** , where you'll shape the...for considering MAPFRE Insurance as part of your career journey . We're proud to be rated "A" (Excellent) by… more
- Sensata Technologies, Inc. (Attleboro, MA)
- …process and technology, and driving change management while taking Sensata's master data journey forward. The IT Director , DMO will identify MDM solutions and ... The IT Director , Data Management Organization (DMO) is responsible for...at the right time on a regular basis + Customer Orientation - Ability to meet customers' expectations by… more
- Validity (Boston, MA)
- About the Role Validity is seeking an experienced Director of Demand Generation to own all aspects of our demand generation strategy and the execution of programs ... for our direct sales organization. The Director - Demand Generation will own our marketing-generated pipeline targets for enterprise businesses and oversee a team… more
- Compass Group, North America (Boston, MA)
- …is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective ... diverse organization. We invite you to start your career journey with us and look forward to hearing from...look forward to hearing from you. Job Summary The Director of Dining Services is an exciting opportunity for… more
- Rhythm Pharmaceuticals (Boston, MA)
- …We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to ... learn, and our tenacity to overcome barriers, together. Opportunity Overview US Director , Field Access Managers, will be responsible for leading the Field Access… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …digital engagement. + Medical material and tactical development experience. + Customer Journey Mapping experience. **Preferred Knowledge, Skills, and ... **Position Summary:** The Associate Director of Global Medical Affairs Omnichannel will be...of scientific content across multiple channels, ensuring alignment with customer journeys and preferred formats. + Help guide internal… more
- Generac Power Systems (Boston, MA)
- …segmentation that drive loyalty, retention, and advocacy, including the development of customer journey maps, personas, and touchpoint optimization. + **Strong ... We are seeking an experienced and strategic leader to fill the role of Director , Consumer Engagement at Generac. As a key member of our CRM marketing team,… more
