- Eisai, Inc (New York, NY)
- …Communication & Cross-functional Influence, Critical Thinking & Business Agility, Customer Engagement , Industry & Regulatory (Market Access), Mentoring/ ... in the field in projects that will optimize brand performance in the various payer channels. These projects may...marketplace within which they operate. Work closely with Medicaid Director and other cross-functional teams to review and analyze… more
- Sunrise Senior Living (Brooklyn, NY)
- …our residents and guests through our Principles of Service. Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... pertinent information about residents. Receive medication updates from Resident Care Director (RCD) or Wellness Nurse. Administer, assist with, and observe… more
- Merck & Co. (Rahway, NJ)
- …and livestock (beef, dairy, swine, poultry, aquaculture). Reporting to the Executive Director , Channel Operations & Engagement , you will connect brand teams, ... service, and other cross-functional teams to ensure an omnichannel approach to customer -facing interactions - Performance Analytics: Establish key performance… more
- Sunrise Senior Living (Marlboro, NJ)
- …residents and guests through our Principles of Service. Contributes to the overall engagement programs and processes ( customer and team member engagement ) ... pertinent information about residents. Receives medication updates from Resident Care Director (RCD) or Wellness Nurse. Administers, assists with, and observes… more
- Sunrise Senior Living (Woodcliff Lake, NJ)
- …and/or solutions are reported to RCD as appropriate. Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... in health care services and status. Assist Resident Care Director (RCD) in conducting resident assessments at time of...in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall,… more
- Mastercard (Harrison, NY)
- …and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise model is ... detection with strong leadership and collaboration skills to drive measurable impact. * Customer engagement and advisory through data driven insight and … more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue ... coding, billing, collections, reimbursement, and financial analysis-to drive revenue performance , cash collections, and regulatory compliance. This position requires… more
- Gilead Sciences, Inc. (New York, NY)
- …Join Gilead and help create possible, together. **Job Description** The Associate Director (AD), Liver Franchise Marketing - Regional Engagement , Insights and ... Events will report directly to the Senior Director , US Liver Franchise Opinion Leader Programming. This role...the PBC Marketing strategic plan focusing on the regional engagement initiatives, insight gathering and events management. + Work… more
- EPAM Systems (New York, NY)
- EPAM is seeking a **Senior Director , Digital Engagement ** to champion digital engagement and drive revenue growth for our West Coast clients, with a focus on ... you to apply! Req# 920927343 **Responsibilities** + Serve as the digital engagement lead, responsible for creating digital strategies, program and product roadmaps,… more
- Celestica (New York, NY)
- …+ Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing ... contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer...be complex in nature with interfaces to several different customer functional CLS sites. The Director will… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …immediate University use and also for the University's endowment. The Assistant Director , Alumni Metrics & Business Performance will interpret, project manage, ... encouraged to apply at all levels. Share this job (https://uscareers-nyu.icims.com/jobs/15049/assistant- director %2c-alumni-metrics-%26-business- performance /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336115631) Need help finding the right job?… more
- MTA (New York, NY)
- Manager, Customer Engagement Job ID: 13810 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Customer Engagement - NYCT Date Posted: Nov...Level Agreements (SLAs) are met, monitored, and that staff performance is measured. The position will require the manager… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership...team with clear and actionable goal setting, development, and performance expectations. + Develop customer success team's… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... is preferred. + Minimum of 7 years energy experience with specific emphasis on customer engagement /account management is required. + Minimum of 3 years direct… more
- Citigroup (New York, NY)
- …+ Develop and refine the strategic vision and roadmap for new customer engagement and retention, aligned with overall business objectives and ... US Marketing and Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all… more
- Molina Healthcare (Yonkers, NY)
- …supporting **4,000+ concurrent agents** . + Ensure high reliability, availability, and performance across all communication and engagement platforms. + Implement ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication,… more
- City of New York (New York, NY)
- …and meet NYCHA's standards for quality, cost-efficiency, timeliness, safety and stakeholder engagement . The Deputy Director will play a critical role in ... continuous improvement. - Provide recommendations for improving inspection activities to the Director of Program Management. - Support staff performance and… more
- Walmart (Hoboken, NJ)
- **Position Summary ** **What you'll do ** ** Director , Learning & Development - Associate and Sales Development** **Role Summary** The Director of Learning & ... business outcomes across the associate and sales organizations. The Director oversees all learning programs spanning associate development, onboarding, leadership… more
- CBRE (New York, NY)
- …maintenance revenue, single customer account within GWS Local. A Sr. Account Director is responsible for delivering the full suite of FM services (hard and soft) ... Senior Account Director (Alliance Director ) Job ID 243140...to deliver service excellence and high levels of employee engagement and ensure effective performance management is… more
