- MetLife (Cary, NC)
- Job Title Customer Care Advocate Job Location Cary, NC. - Virtual. New Hires must live within a commutable distance of Cary, NC. Summary of Responsibilities ... Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex customer issues. The successful… more
- UNC Health Care (Chapel Hill, NC)
- **Description** New Graduate RN needed for Neuroscience Intensive Care Unit. This is a 36 hour/week position and is eligible for an extensive benefit package. ... created to have the ability to provide comprehensive Neuro-Specialty Care . The Neuroscience team of patient care ..., inspire teamwork, eager to learn, and possess exceptional customer service skills. The NSICU has also received the… more
- UNC Health Care (Hillsborough, NC)
- **Description** This is a large 25-bed inpatient Medicine focused unit and provides care for adult patients from acute care medicine and family medicine with a ... specialization in the care of geriatric patients and patients with complex discharge...candidate for this position must possess excellent communication and customer service skills. Also, be willing to be part… more
- CenterWell (Raleigh, NC)
- …location or, if not available, look up and provide alternative services. Act as customer advocate throughout the referral process to ensure timely response and ... days during the week.** + **Required to work every other holiday.** The **Clinical Care Coordinator** helps to ensure optimal continuity of care for patients… more
- Sharecare (Raleigh, NC)
- … and positive member experience that leads to improved health outcomes. The Care Manager will advocate and guide utilizing motivational interviewing techniques ... individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit… more
- Wolters Kluwer (Cary, NC)
- …and Customer Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development and strategic planning. + ... globe are making important decisions every day about patient care and outcomes using our integrated solutions, premium content...business units to serve the needs of our diverse customer base. Health Learning, Research and Practice help clinicians… more
- UKG (Raleigh, NC)
- …At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions ... & Strategic Thinking + Ability to influence senior stakeholders and advocate for customer -centric decisions. + Skilled in storytelling with data to drive… more
- Baylor Scott & White Health (Raleigh, NC)
- **Background:** The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed ... service experience. Despite encouraging improvements in treatment innovation, the delivery of care is inconsistent, resulting in variations in the quality of care… more
- Red Hat (Raleigh, NC)
- …virtualized workloads. + **Be the Customer 's Champion:** Become a dedicated customer advocate within Red Hat by deeply understanding their complete technical ... Red Hat's Public Sector Customer Success team is seeking a Technical Account...Hat technologies. You will serve as their primary technical advocate , deeply understanding their IT infrastructure and business objectives… more
- RELX INC (Raleigh, NC)
- …are translated into product, go-to-market, and support improvements. + Act as a customer advocate in internal decision-making, championing customer needs in ... We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building… more
- Wolters Kluwer (Cary, NC)
- …Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also ... the Role** The Lead CX/UX Designer is responsible for enhancing our customer -facing products and solutions within Wolters Kluwer's Health Language portfolio and will… more
- Maxim Healthcare (Raleigh, NC)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care , and filling critical healthcare needs ... and cell phone, plus flexible scheduling post-training Key Responsibilities: + Oversee clinical care from admission through discharge + Manage care delivery and… more
- Banfield Pet Hospital (Wake Forest, NC)
- …rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets ... clients and other associates, and the continuity of quality veterinary care . Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary… more
- Cardinal Health (Raleigh, NC)
- …liaison and pharmacy advocate for all escalated issues within the Managed Care department + Complete thorough business review of each PBM contract to drive ... marketing mix - product, price, place, people and promotion. Marketing analyzes customer behavior to understand their needs, and motivations, broadly defines and… more
- Cardinal Health (Raleigh, NC)
- …(TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy ... the program business rules and HIPAA regulations. This role involves care coordination, insurance verification and navigation, patient advocacy, program expertise,… more
- Merck (Raleigh, NC)
- …Account Management, Animal Health Sales, Collaborative Networking, Commercial Account Management, Customer Care , Customer Experience Management, Customer ... representatives and play a critical role in supporting our customer centric business model. This position is responsible for...scenarios and groups work together across organizations; Be an advocate for the combined goals of our company's Animal… more
- IQVIA (Raleigh, NC)
- …including RN staff, Physicians and other healthcare professionals in a setting without patient care + Provide customer feedback to corporate teams to improve new ... educator skills and interact with peers in the healthcare setting without patient care responsibilities. You will be at the forefront of cutting-edge medical device… more
- Humana (Raleigh, NC)
- …efficient and timely resolutions to our TRICARE beneficiaries and providers + Act as customer advocate by resolving complex concerns in an accurate and timely ... written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/ customer support/computational tasks. Typically works on routine and patterned… more
- Maxim Healthcare (Raleigh, NC)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care , and filling critical healthcare needs ... 401(k) Savings Plan + Maxcares Awards Program Responsibilities + Provide nursing care for student(s) with medical needs (Trach, vent, G-tube Feedings, seizure… more
- Maxim Healthcare (Raleigh, NC)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care , and filling critical healthcare needs ... + Utilize the nursing process to assess, plan, implement, and evaluate patient care . + On each assignment, provides skilled nursing care /services in accordance… more