- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk ... Operations Team). You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and … more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams… more
- TEKsystems (New York, NY)
- …various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- TEKsystems (New York, NY)
- …is looking for someone that they can train to become a level 1/2 service desk . In speaking with the hiring manager , the Help Desk Support Analyst will ... clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital's...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- ManpowerGroup (New York, NY)
- …a diverse population. Qualifications Position requires 3+ years of experience in the field of IT Service Desk or user Support * Experience with PC/MAC OS ... NY 10019 onsite 5 Days We are seeking a Service Desk Analyst to provides technical software,...3 resolver groups. This role reports to the ServiceDesk Manager . Requirements: An Ideal candidate should have the ability… more
- City of New York (New York, NY)
- …and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining ... and leadership of multidisciplinary project and service desk teams including teams working on IT ...Create executive reports and dashboards to report on the IT Project and Service Desk … more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... ServiceNow Incident Manager ( IT Senior Associate 1) -...will collaborate closely with various stakeholders, including technical teams, service desk personnel, and end users, to… more
- City of New York (New York, NY)
- …or Computer Systems Manager . Please clearly indicate your current permanent civil service title on your resume and cover letter. The New York City Comptroller's ... the Executive Director of the Program Management Office, the IT Project Manager is responsible for managing...Manager . Please clearly indicate your current permanent civil service title on your resume and cover letter. Qualifications… more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level IV, to function as IT Business Relationship Manager , who will: - Be responsible for overseeing the ... including PROPEL, JIRA, Confluence, ITEMS, Policy Action, Executive Project Manager reports, Service Now, etc., in order...those objectives and satisfaction. - Base on research on IT capability carry out by unit staff, as well… more
- S&P Global (New York, NY)
- …- email, chat, voice video, conferencing etc * Previous experience within a Technical Service Desk /Desktop role in a Customer Service environment Good to ... Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of the OSTTRA...have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM… more
- City of New York (New York, NY)
- …up by the vendors. - Analyze, diagnose, test, and resolve basic to moderate service desk end-user issues and problems. - Monitor Applications and Batch Jobs. ... service requests. - Provide initial triage of service requests and determine if additional IT ...Minimum 3+ years of experience with Jira or similar service desk tools (ie, Service … more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... Middleware-WebSphere Administrator ( IT Senior Associate 3) - Provisional *Minimum Qualifications...technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- Akin Gump Strauss Hauer & Feld LLP (New York, NY)
- … IT Support Specialist in the Information Technology department, reporting to the Regional IT Support Manager . The role will reside in the New York office and ... perform all responsibilities with a commitment to providing superior service to the firm's attorneys, advisors and staff, and...daily. + Lead projects as assigned by the Regional IT Support Manager . IT projects… more
- Securitas Security Services USA, Inc. (Parsippany, NJ)
- …incident, problem, request, knowledge, and change management processes. + Supporting an IT outsourced environment, including service desk , field maintenance, ... **JOB SUMMARY:** Securitas seeks a Service Delivery Manager (SDM) to oversee IT Infrastructure services in the Americas (North/South). The SDM acts as the… more
- Lloyd Group (New York, NY)
- …Field Engineer (internally known as the Dispatch Engineer) is responsible for being our Service Desk hands during times we need them most! From prescheduled ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...a Technology Firm benchmark is 28) + Our Average Manager Tenure is over 9 years at Lloyd! +… more
- Sinclair Broadcast Group (New York, NY)
- …field. + 3 years of experience in a technology management role. + Strong customer service experience. + Strong IT Service Management (ITSM) experience. + ... We are seeking an experienced ** Manager , End User Compute** to add to our...the primary point of contact for a third-party help desk but will be expected to plan and execute… more
- City of New York (New York, NY)
- …A&CM. The A&CM Division's Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and Applications. ... non-A&CM stakeholders and ensure fidelity of A&CM reports. The Manager for Data Governance and Applications is a hands-on,...and solutioning with BI team. - Collaborate with NYCHA IT team on IT solutions and applications… more