- allego (Waltham, MA)
- Overview: You will lead the award-winning Customer Support team that is responsible for providing the world-class support our global clients expect from ... a team of 3 direct and 3 indirect reports responsible for providing ongoing customer support and maintenance services + Ensure Customer Support staffing… more
- NTT America, Inc. (Boston, MA)
- …results + Trusted advisor to the project team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design and evaluate… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact...to define and execute strategic and/or departmental initiatives in support of specific lines of business, market segments or… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... all customers, distributors and international affiliates; The role will support all aspects of technical, and non-technical customer... warranties and contracts; depending on the size and customer base customer service manager … more
- Acosta Group (Boston, MA)
- **Senior Customer Manager - KEN'S** **General Information** **Company:** ACO-US **Location:** BOSTON, Massachusetts, 02108 **Ref #:** 101335 **Function:** Field ... Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to… more
- Amazon (Boston, MA)
- …ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...Effectively collaborate & communicate with internal teams (Sales, Product, Support , etc.) to ensure customer requirements are… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a portfolio of...closely with cross-functional teams including Account Management, Product, and Support to ensure your clients are not just satisfied,… more
- Logitech (Boston, MA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... revenue potential of our Customer Data Platform (CDP). With multi-million-dollar growth revenue goals...Collaboration & Cross-Functional Impact: + Be a strong project manager to partner closely with CRM and content marketing… more
- Celestica (Boston, MA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Lumen (Boston, MA)
- …the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this ... Customer Success, Product and GPS. This role will support either the Public Sector or Wholesale Telecom ...support either the Public Sector or Wholesale Telecom customer segments. The successful candidate will be creative and… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
- Shaw Industries Inc (Boston, MA)
- Job Title Sr Manager Customer Marketing, East Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for ... design, innovation and operational excellence, the company takes a people-centered, customer -focused, and growth-minded approach to meet diverse market needs. It… more
- Haleon (Boston, MA)
- …and drive improvements, efficiencies, and opportunities that benefit both Haleon and the customer supply chain. + Support and facilitate personnel development of ... uniquely ours. Care to join us. It isn't a question. **Supply Chain Manager ** is directly responsible for building strategic & operational partnerships with key … more
- Amazon (Boston, MA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... over thousands of engagements to work backwards from the customer strategic objectives, help design the customer ...support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels… more
- Hannaford (Middleboro, MA)
- …associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and ... responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more