- UKG (Ultimate Kronos Group) (Lowell, MA)
- …understanding how each customer persona leverages their solutions, the Expansion Marketing Program Manager will identify usage behaviors that indicate ... experiences are the foundation of long-term success. Our Customer Lifecycle Marketing team is on a... Marketing team is seeking a dynamic and strategic Expansion Marketing Program Manager to join our… more
- Grant Thornton (Boston, MA)
- …Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and ... Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & … more
- UKG (Ultimate Kronos Group) (Boston, MA)
- …in developing and executing lifecycle strategies that drive renewals and expansion . + Strong understanding of customer journey mapping and experience design. ... experiences are the foundation of long-term success. Our ** Customer Lifecycle Marketing** team is on a...in shaping the customer journey and maximizing customer lifetime value through effective expansion and… more
- Danaher Corporation (Boston, MA)
- …requires a mix of strategic vision, leadership, and a strong understanding of SaaS Customer Lifecycle Management. In this role, you will have the opportunity to: ... the customer success strategy, focusing on driving customer adoption, retention, and expansion . Ensure alignment...a SaaS company. + Strong understanding of SaaS metrics, customer lifecycle management, and best practices in… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... complete post-sales services lifecycle of a portfolio of Allego customers. You will...customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced,… more
- Confluent (Boston, MA)
- …to detail and delivering results across multiple initiatives such as driving expansion , customer satisfaction, feature adoption, and retention + Collaborative ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Rocket Software (Boston, MA)
- …as well as partnership on marketing campaigns and messaging + Manage the customer lifecycle journey points, including customer onboarding, feedback loops, ... We are looking for an innovative, driven, and inspiring Customer Success leader that can help build out and...satisfaction and overall health scores + Optimize Retention and Expansion : Track the metrics of specific brands for CSM… more
- Cengage Group (Boston, MA)
- …marketing-closed revenue. + Align segmentation, messaging, and tactics across the funnel. ** Customer Lifecycle Ownership:** + Drive engagement across the full ... -from awareness and pipeline generation to onboarding, retention, and expansion -across faculty and student audiences. **What You'll Do Here:**...customer lifecycle , from top-of-funnel acquisition to post-sale retention, upsell, and… more
- Amazon (Boston, MA)
- …project management of building industrial development including new builds, retrofits, expansion , and program initiatives from site selection through contract ... define the design requirements, equipment and services required on capacity expansion and remodel projects * Provide technical direction concerning engineering… more
- Amazon (Boston, MA)
- …project management of building industrial development including new builds, retrofits, expansion , and program initiatives from site selection through contract ... define the design requirements, equipment and services required on capacity expansion and remodel projects. * Provide technical direction concerning engineering… more
- Wolters Kluwer (Boston, MA)
- …evaluate prospects for share of wallet growth, increased market share, and expansion into logical adjacencies. Utilize customer insights analyses in ESG, ... including partner classification and partner-qualification programs based on the existing Enablon program . + Set up a customer loyalty program .… more
- Danaher Corporation (Boston, MA)
- …contextualize and structure data and gain valuable insights throughout the product lifecycle , from R&D through manufacturing. Known for its signature IDBS E-WorkBook ... everything possible. The Strategic Account Executive will be responsible for driving customer acquisition through SaaS software bookings and ARR growth across a… more
- Amazon (Boston, MA)
- Description Amazon has an immediate opening for a Finance Analyst (previously titled Program Manager) to join our Finance and Business Integration team. The Finance ... teams. Key job responsibilities Own and Manage: You'll own and manage lifecycle activities from beginning to end (planning, requirements gathering, technology team… more
- Amazon (Boston, MA)
- …Key job responsibilities Own and Manage: You'll own and manage lifecycle activities from beginning to end (planning, requirements gathering, technology team ... and tools to make financial statement processes easier and more accurate. Support Expansion : You'll support the expansion of Amazon business by ensuring… more
- Danaher Corporation (Boston, MA)
- …countermeasures when performance deviates from targets. They oversee the full lifecycle of customer -facing software projects, from discovery and scoping ... a high-performance culture rooted in accountability, continuous improvement, and customer -centricity. The Sr. Manager, IT Software Implementation is directly… more
- Amazon (Boston, MA)
- …Global Logistics. We eliminate borders for buyers and sellers and facilitate Amazon's expansion into a rapidly growing list of countries. We work with merchants, ... development of product features, building scale, efficiency, and differentiated customer experiences. We're looking for software engineers passionate about building… more
- EDB (Boston, MA)
- …**Proven Partner Management** + Build and manage the full alliance development lifecycle , from initial engagement to strategic expansion . + Leverage data-driven ... marketing, and professional services, to ensure alignment and a seamless partner and customer experience. + Provide actionable partner and customer feedback to… more