- Amazon (Seattle, WA)
- Description The AWS Customer Service team provides...and/or holidays - 2+ years of customer service experience - 1+ years of technical experience ... industry. Key job responsibilities * Providing prompt, efficient, detailed, customer -oriented service to AWS customers....Business Development - Associate or Bachelor degree in a technical related field Amazon is committed to a diverse… more
- Amazon (Bellevue, WA)
- …monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and share observability implementation ... and expanding the customer 's observability footprint on AWS . The team guides customers through the technical...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- …owning and defining how customers best consume change management communications from AWS . You will work directly with different customer persona's to ... representing their voice. * Work with key stakeholders across AWS to improve the customer experience and...In this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service… more
- Amazon (Seattle, WA)
- …of all industries and sizes gain the best value and service from AWS ? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' ... including cost management and other pillars of building on AWS . Your technical acumen and customer...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- … AWS Security manages risks of all the global external party engagements for AWS . AWS Security needs Security Technical Program Managers who can manage ... world-class security organization that is rapidly evolving the cloud services world. AWS Security is working on innovative solutions in partnership with vendors that… more
- Amazon (Seattle, WA)
- Description The AWS Customer Service team provides.... As a Technical Customer Service Representative III, you'll engage with global AWS ... capabilities of the AWS 's Cloud Computing Services. AWS Customer Service focuses on...to communicate effectively in English (written and spoken), within technical and business settings. - Demonstrated experience balancing multiple… more
- Amazon (Bellevue, WA)
- …to design the data architecture to scale with the increased data sets of customer experience on AWS . About the team Diverse Experiences Amazon values diverse ... companies and believes that world-class support is critical to customer success. AWS Support also partners with...AWS services. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS Infrastructure Services owns the design, planning, delivery,...compute and storage server designs for our innovative web service and e-commerce technology platforms. Our designs are industry-leading… more
- Amazon (Seattle, WA)
- …of the AWS Hardware Engineering organization, you will apply your technical experience and work with other subject matter experts in core component development, ... Description AWS Infrastructure Services owns the design, planning, delivery,...our our customers can experience the highest quality of service possible! You will be responsible for program managing… more
- Amazon (Seattle, WA)
- …drive our product strategy, roadmap, and outbound messaging for data perimeters on AWS . Data perimeters ensure that only customer trusted identities are ... projects like automating all of our contractual billing systems, AWS Platform is innovating with the customer ...prioritization, feature definition, ownership of the product roadmap, and customer segmentation - Engage with service owners… more
- Amazon (Seattle, WA)
- …supply chain professionals dedicated to this mission. As the primary liaison between AWS Infrastructure and AWS service businesses (including Networking, ... Infrastructure Services (AIS) team is looking for a Principal Technical Infrastructure Program Manager (TIPM) to join the Capacity...with others as you work closely with teams across AWS Infrastructure and AWS Service … more
- Amazon (Seattle, WA)
- …the business's capacity and infrastructure strategy for the regions, and ensure AWS delivers a delightful customer experience. They support customers across ... Description This Product Manager- Technical (PMT) supports the product management strategy and...supports the product management strategy and execution for the AWS US GovCloud regions. They develop and drive roadmap… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS Infrastructure Services owns the design, planning, delivery,...deployments in a continuous effort to deliver a world-class customer experience at a world-class cost point. You will… more
- Amazon (Seattle, WA)
- …at launch and in production. As a TPM, you will help us measure the effort AWS service teams expend to meet the security bar, identify opportunities to reduce ... and identify opportunities for improvement - Drive engagement with AWS service teams and security teams to...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- Description At Amazon Web Services ( AWS ), Security is our highest priority. The AWS Security team is responsible for the security of services offered by AWS . ... team is responsible for driving innovative enhancements that raise the bar for how AWS employees interact with resources, systems, and data. At AWS ' scale, we… more
- Amazon (Seattle, WA)
- …and customers and representing their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support ... Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program...In this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service… more
- Amazon (Seattle, WA)
- …of customer within AWS , evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You leverage your communication, ... value by migrating their enterprise infrastructure and applications to AWS ? AWS is seeking a Customer...AWS and establish an education strategy to up-skill technical and non- technical roles across the … more
- Amazon (Bellevue, WA)
- …response * Application performance monitoring * SLO/SLI definition and monitoring * Work with AWS service teams to represent customer needs and influence the ... and expanding the customer 's observability footprint on AWS . The team guides customers through the technical...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- …solutions that exceed customer expectations. Key job responsibilities Serve as the technical subject matter expert for the EC2 service , with a deep ... Description As a Senior Technical Product Manager for AWS Elastic...science, engineering, statistics - Demonstrated ability to translate complex technical concepts into clear, customer -centric product requirements.… more
- Amazon (Seattle, WA)
- …of customer within AWS , evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You leverage your communication, ... value by migrating their enterprise infrastructure and applications to AWS ? AWS is seeking a Customer...AWS and establish an education strategy to up-skill technical and non- technical roles across the … more