- Amazon (Seattle, WA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Amazon (Seattle, WA)
- …lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager , Customer Success to build first class customer ... operational support programs for our customers. This role drives customer success in several ways such as...infrastructure- processes, SOPs, platform - Ideate and build formal customer support program - Invent and collaborate… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Seattle, WA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...internal and partner facing content that meets audience and program requirements in creative and engaging ways - Analyze… more
- Amazon (Seattle, WA)
- …experience and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is...tool (Tableau, OBIEE, PowerBI, etc.) - Proven experience in program management with emphasis on reviewing project plans, aligning… more
- Philips (Bothell, WA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Amazon (Seattle, WA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a smart, motivated, driven Senior Instock Manager for its Account Management Team. The Senior Instock Manager will be ... best practices in managing inventory, supply chain, and operations to maximize customer experience, sales, margin, instock rates and inventory turns. This individual… more
- Qualtrics (Seattle, WA)
- …5,000 people across the globe who think that's work worth doing. **Senior Specialist, Technical Success Manager - Locations** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . + Technical Success Managers work in...with the clients they support. + As a Technical Success Manager , you should both be a… more
- Amazon (Seattle, WA)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... influence without explicit authority will be key to your success . Additionally, every day will bring new and exciting...define a vision, roadmap and long-term direction for a program that is the flywheel for customer … more
- Amazon (Seattle, WA)
- …growth and development. We are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects and ... drive program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's B2C customers and multi-million… more
- Amazon (Seattle, WA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... SAP. You will be the pioneer in extending the Success Central program to SAP by working...based on the value that we deliver to ensure Customer Obsession and Ownership. You will lead our consulting… more
- Nordstrom (Seattle, WA)
- …to be considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a ... through delivery, ensuring alignment with Nordstrom's strategic goals. The Senior Technical Program Manager partners with business and technology stakeholders to… more
- Amazon (Seattle, WA)
- …Service Security organization within Amazon Stores Security is currently hiring for a Senior Program Manager of Business Operations. In this role, you will work ... help ensure customers are protected and delighted when engaging with customer service, and work closely with Amazon leadership, stakeholders and cross-functional… more
- Amazon (Seattle, WA)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...and other teams to optimize, centralize processes and define success metrics * Monitor program health and… more
- Amazon (Seattle, WA)
- …The AWS Executive Speaker Program is looking for an experienced communications manager to deliver engaging customer stories that educate and influence the ... that highlight how AWS is enabling business transformation and customer success . -Coach customer speakers...at least 25%. About the team The AWS Executive Customer Speaker Program supports the vetting, selection,… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... transforming how our teams work together to deliver exceptional customer experiences. As you pursue operational excellence in CX,...CX, you will also join a community of design program managers in our broader ADX organization to leverage… more
- Amazon (Seattle, WA)
- …Payment Risk, Product and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement initiatives in ... timeframes. Collaboration and Team Management: 1. Manage partner relations, performance and customer experience, set objectives and success criteria, and drive… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy to… more
- Amazon (Seattle, WA)
- …pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Do you dig digital data and conduct ... will be an integral member of a team of Program Managers, Analysts and specialists conducting complex investigations of...new and emerging fraud threats to Amazon and resolve customer problems. You will leverage your analytical and data… more