- U-Haul (Reno, NV)
- …and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and professional ... Protection + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: + Assist with calls from… more
- Atlantis Casino Resort Spa (Reno, NV)
- …the Training and Performance Manager to provide final sign-off of training before an agent is put on the live phone lines. + Responsible for weekly scheduling and ... oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and adheres to Atlantis...+ Functions as the process expert for the overall reservation booking experience. + Function as the escalation point… more
- Atlantis Casino Resort Spa (Reno, NV)
- …service levels and operational standards + Management of call center statistics and agent KPIs + Support call center leadership in researching call recordings + ... or several properties + Proficient computer skills including LMS, central room reservations systems and yield management software knowledge + Expert knowledge of the… more