- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience , is a core member of Amazon's Worldwide ... track. - Proactively identify and resolve issues that affect customer experience and may impair the team's...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience … more
- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Qualtrics (Seattle, WA)
- …across the globe who think that's work worth doing. ** Senior Product Marketing Manager , Digital Customer Experience Products** _Why we have this Role_ ... to drive product and GTM strategy for our emerging, high-growth digital customer experience lines of business. This world-leading platform delivers real-time… more
- Amazon (Seattle, WA)
- …the role of a Sr . Product Manager Technical, Security on our Customer Experience and Business Trends (CXBT) team. Our mission is to deeply understand our ... to drive improvements to AWS Security products and their customer experience ? Amazon is seeking a motivated...decision making - Excellent verbal and written skills (including experience reviewing results with senior leadership). -… more
- Amazon (Bellevue, WA)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...(PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight… more
- Amazon (Seattle, WA)
- …(CS) organization is looking for a dynamic, organized self-starter to help define the customer experience , and develop the expansion planning needs for the CS ... Customer Experience (CX) program team and operations...Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer… more
- Amazon (Bellevue, WA)
- …and entry of important process issues to root cause the reason for bad customer experience - Work across teams with stakeholders to prioritize and deliver ... and takes pride in organizing and communicating work. The Senior Program Manager on the Amazon AIR...strategy, end to end delivery, and communicating results to senior leadership - Experience in the aviation… more
- Amazon (Bellevue, WA)
- …- Experience as a product manager or owner - Knowledge of key customer experience metrics and methodology (eg, NPS) - Experience in product or ... and comfortable operating in a fast-paced environment. As a Sr . Product Manager in this role, you...science, data science, engineering, or other related field - Experience in delivering end-to-end customer research studies,… more
- Amazon (Seattle, WA)
- …into the support experience , associate performance, and operational efficiency. As the Sr . Program Manager , VOC, you will leverage this technology to develop ... and make history. Amazon is seeking to hire a Sr . Program Manager to join the Amazon...balance strategy and execution for broad projects, have strong customer experience knowledge, have a background work… more
- Amazon (Seattle, WA)
- Description Sr . Customer Solutions Manager Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a ... possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- Amazon (Seattle, WA)
- …and above. * Operate with autonomy, showing high judgment in decisions that impact customer experience . * Measure and drive adoption of the program across the ... advertising? Prime Video Ads is seeking to hire a Sr . Program Manager to join the PV...strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally… more
- Amazon (Bellevue, WA)
- Description We are seeking a Sr . UX Manager to work with partners, set a strategic design vision and drive innovation for the Delivery Experience (DEX) ... where, and how they receive Earth's largest selection. As Sr . UX Manager , you will empower and...customer insights to confidently defend design solutions with senior leaders. * Lead brainstorming and critique sessions that… more
- Amazon (Seattle, WA)
- …for Sr . Technical Program Managers who are passionate about customer 's end-to-end shopping journey, leading large and complex multi-team projects through the ... entire software development life cycle. As a Sr . Technical Program Manager , you will work...- Manage cross-team dependencies, risks, and tradeoffs against developer experience and time to delivery - Drive engineering and… more
- Amazon (Seattle, WA)
- Description WW Greenfield Sr . PM role will be a senior business manager role responsible for working with internal high-level stakeholders to drive the ... and coaching perspectives to achieve business results connected to Customer Segment Partner Goals focusing on Greenfield (AWS New...strategy, end to end delivery, and communicating results to senior leadership - Experience using data and… more
- Chewy (Bellevue, WA)
- …opportunity for a successful candidate to use their expertise to help us build a customer experience that meets Chewy's high bar in a regulated industry. This is ... **Our Opportunity:** Chewy is looking for a ** Sr . Program & Compliance Manager ** to...industry + Five or more years of operations leadership experience , customer service call center or sales… more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... organizations operating in places without reliable connectivity. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Seattle, WA)
- …and successful program completion - 4+ years of experience in a customer -facing role, engaging with senior customer executives, technologists and/or ... of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager ,...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- Amazon (Seattle, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events they ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is...and be responsible for key aspects of the software customer experience . The role is inherently cross-functional:… more
- Amazon (Bellevue, WA)
- …are experiencing explosive growth and looking for a skilled, highly motivated and experienced Sr . Program Manager with leadership experience and a strong ... essential. This position will include regular direct communications with senior leaders across the organization. The Sr ....driving end to end delivery, and communicating results to senior leadership experience - 5+ years of… more
- Amazon (Seattle, WA)
- Description As the Offline Sr . Creative Development & Scale Manager you are passionate about the retail experience . You create the content strategy for how ... digital screens and detail page experiences. As the Offline Sr . Creative Development & Scale Manager , you...improvements - Bachelor's degree Preferred Qualifications - MBA - Experience communicating results to senior leadership -… more