- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Immigration and Customs Enforcement (Washington, DC)
- …values of the organization. b. Assesses standards for nursing and overall review of quality assurance and data entry procedures for the purpose of generating ... their relationships underlying the practices of professional nursing to improve the efficiency and quality of work performed or to protect the quality of life or… more
- General Dynamics Information Technology (Falls Church, VA)
- …+ Reviews source documents for accuracy of input data using a system of quality assurance ; + May be responsible for integrity of certain database information; ... and underserved populations is preferred. + Strong attention to detail. + Bilingual Spanish/English a plus. + Strong organizational skills and expert user of… more