- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote The ** End User Services Manager...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
- Fannie Mae (Reston, VA)
- …automation and analytics, and collaborate cross-functionally to ensure secure and seamless user experiences. *THE IMPACT YOU WILL MAKE* The Digital Workspace - ... Collaborate with security, networking, and application teams to ensure consistent user experiences. * Drive automation and analytics using Workspace ONE… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide IT Point of Contact support, onboarding assistance, and end user assistance. + Review daily service desk notifications and transfer or escalate ... None **Public Trust/Other Required:** Other **Job Family:** Technical Support Services **Skills:** End Users,Technical Support, User ...Serves as team or task lead. (Not a people manager ) + Serves as advisor to clients in assigned… more
- Sciolex Corporation (Chantilly, VA)
- …of resources to meet users' mission needs. Goal is to obtain/update level of user satisfaction with IC services and capabilities. + Continuously provide the ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...Ensure users know of and can access IC systems, services and capabilities and assist the user … more
- Fannie Mae (Reston, VA)
- …establish frameworks for governance, risk management, compliance, and operational excellence in end - user services and collaboration technologies. *THE IMPACT ... YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will...related field. * Strong expertise in Microsoft 365 governance, end - user computing, IT service management… more
- PagerDuty (Washington, DC)
- …throughout different verticals of our product. In this pivotal role, you'll own the end -to- end user journey from trial acquisition through paid conversion ... equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Growth** PagerDuty is seeking a Principal Product ...understanding of a developer and reliability engineer as an end user and how they relate with… more
- Sumitomo Pharma (Washington, DC)
- …printers, mobile devices, and peripherals (as defined by scope) + Abide by SLAs ( Service Level Agreements) to manage end - user expectations + Perform ... message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and… more
- Deloitte (Mclean, VA)
- …of this sector. Three - Five years of experience in understanding end -to- end product development cycles, developing products, conducting market research, ... phase of a Pension Benefits Administration product by assisting with end -to- end product development activities, including conducting market research, gathering… more
- Chenega Corporation (Arlington, VA)
- …modifications to reduce user problems. + Provide local and remote technical support services for end - user support on multiple networks within the agency. ... **Req ID:** 38248 **Summary** **Queue Manager Analyst** **Arlington, VA** Are you ready to...possible impact on the business activity of the organization's end user (s). + Provides tier 2 support… more
- Serco (Herndon, VA)
- …The Senior Manager , Service Operations oversees Serco North America's frontline end - user support services , including the **Help Desk** , **Field ... managing service operations teams such as Help Desk, Field Services , and/or PC Imaging/Deployment teams + Experience managing contact center solutions, including… more
- Fujifilm (Washington, DC)
- **Position Overview** The CPQ Product Marketing Manager , Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise ... sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio,… more
- Arrow Electronics (Washington, DC)
- …managed services solutions and opportunities with ECS reseller partners and their end user customers. + Assists in the development and execution of business ... **Position:** Managed Services Program Manager **Job Description:** Arrow ECS is at the forefront of new technology solutions, providing businesses with… more
- SAIC (Chantilly, VA)
- **Description** SAIC has an immediate opening for a Hosting Services Manager (SETA) in Chantilly, VA to assist a government customer oversee service requests ... The successful candidate will support a government customer with assessing user needs, capturing requirements, translating them into strategic objectives, and… more
- Koniag Government Services (Arlington, VA)
- …a Koniag Government Services company, is seeking an IT Configuration Manager /Senior-Level IT Subject Matter Specialist with a Secret clearance to support PAC and ... Execute the implementation of approved changes, ensuring minimal disruption to services and operations. **Configuration Tool Management:** + Ensure the continuous… more
- CACI International (Chantilly, VA)
- …high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, CACI ... Cisco Call Manager Engineer Lead Job Category: Information Technology Time...as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD… more
- Zoom (Washington, DC)
- …team. In this role, you will play a crucial part in identifying customer and end - user pain points. You will be developing innovative solutions and driving the ... Responsibilities + Having a deep understanding of customer and end - user needs, identifying real pain points and...a high availability, scale, cost, security, and quality of service for voice/messaging services . Salary Range or… more
- Amentum (Fort Belvoir, VA)
- …Intel space? If so, look no further. Amentum is seeking an **Army Messaging Profile Manager ** to join our team of passionate individuals in **Fort Belvoir, VA** . In ... the right data consistently through a variety of support services . The program mission is to support users within...the Message Processing System (MPS) and Army Multimedia Messaging Manager (M3) ensuring 100% delivery of Army message traffic… more
- Leidos (Gaithersburg, MD)
- **Description** We are seeking a highly skilled **Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact ... CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions, driving… more
- TekSynap (Washington, DC)
- … + Network or Telecom FC5 - Enterprise Service Desk, Tiers 0/1/2 support services , end - user support, Desktop services to include, but not limited ... going after 2 Functional Categories and need a Program Manager for both:** FC4 - Infrastructure, Network, Telecommunication, Tier...support for all end - user IT services to include, but not limited to service… more
- Amazon (Arlington, VA)
- Description WHS (Workplace Health & Safety) is seeking a Sr. Product Manager - Technical to lead an important product for our global safety operations. As a Sr. PMT ... data engineers, and data scientists to provide products and services that will deliver insights and improve the safety...of features for safety products and solutions. * Unified user experience: identify user needs by conducting… more