- CACI International (Arlington, VA)
- …system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... Help Desk Analyst Job Category: Information Technology Time...overall Tier II team and directly manage Tier II help desk professionals. +… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- CACI International (Ashburn, VA)
- Help Desk Specialist Job Category: Information...Do:** + Support end-user applications and work with a multi- tier service desk as well as work ... of working with end user business applications/software. + Provide Tier 2 Knowledge Based Articles to a centralized knowledge...lieu of degree) + 5 or more years of Help Desk or related technical experience +… more
- KeenLogic (Alexandria, VA)
- …be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for ... currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging,...the agency Tier III team. + Perform help desk support for a variety of… more
- ManTech (Herndon, VA)
- …Jira ticketing system + Perform system administration for the Jira ticketing system + Execute Tier 1 and 2 Help Desk activities including the following: + ... all steps, including requirements management, configuration, testing and deployment of financial system application Help Desk into Jira + Implement and support… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... and operational excellence.Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team… more