- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer ... calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. +… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...support and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive...sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- Blue Rose is seeking a Help Desk Technician to support our...a Tier 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly publish ... this role you will: + Manage the end user Help Desk support experience across our tenants... 2/ Tier 3 troubleshooting + 2+ years' Help Desk and Troubleshooting Support, preferably of… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Koniag Government Services (Silver Spring, MD)
- …**Arlluk Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government ... for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays.… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... + Resolve tickets effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices to enhance and optimize the services… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- Leidos (Washington, DC)
- …Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support ... position. This individual is a highly motivated information technology technician responsible for being the first contact for each...and updated information to maintain the Help Desk SOPs and Training manuals for Tier … more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... **Req ID:** 31504 **Summary** **Desktop Support Technician ** **Alexandria, VA** Are you ready to enhance...applies IT technical knowledge across key tasks and high-impact Tier I and II assignments; they provide daily customer-centric… more
- NuAxis Innovations (Washington, DC)
- …PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER … more
- Leidos (Washington, DC)
- …National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician /Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more