- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through Friday, from 10:00 am to 6:30 pm, with on- site work required on Tuesdays and Thursdays.** **Primary Position...in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- CACI International (Sterling, VA)
- Service Desk Lead Job...be available to work a hybrid schedule with an on- site requirement in Sterling, VA** **You're good at:** + ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38371 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- The Gathering Spot (Washington, DC)
- …Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member ... and opportunities flourish. The Opportunity We're seeking an exceptionally warm, service -driven, and community-minded Community Experience Lead to be the… more
- Epsilon, Inc (Alexandria, VA)
- …business needs change. + Ability to lift up to 15 lbs. and perform desk -side campus customer and support office site visits, as needed. **Pay Transparency ... shared during your recruiter conversation. **Responsibilities** **An average day:** As Technical Lead , you will serve as the primary technical resource and liaison… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a wonderful opportunity for you! As the Engineer Lead (Electromagnetic Compatibility), you will be on a dynamic...Navy program execution. + Active-Duty Experience in the submarine service . + Recent experience in Team Submarine. Take this… more
- General Dynamics Information Technology (Washington, DC)
- …+ Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO SUCCEED:** ... make a personal impact as an **Infrastructure Engineering Task Lead ** supporting an HHS customer. GDIT is your place...Network engineering + Security engineering + New / upgraded site installation engineering + Data center design and enhancement… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning… more
- NVR (Reston, VA)
- …NVR, Inc. is seeking a Lead Personal Productivity & Collaboration Engineer ... Lead Systems Engineer Job Category Information Technology Market...productivity and introduce new capabilities. + Monitor Message Center, Service Health, Secure Score, and other resources to maintain… more
- NANA Regional Corporation (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . + Responsible for managing and setting ... of the team, including Network Engineers/Network Administrators to ensure service quality and network efficiency. **Responsibilities** + Develops and implements… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting...years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk ,… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Alaka'ina Foundation Family of Companies (Silver Spring, MD)
- …web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager. + Assist in tracking advertising ... smooth operation of clinic flow. + Assist in maintaining and updating front desk calendar, MS Outlook calendars, and quarterly calendar board as necessary. + Front… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
