- Teleperformance USA (RI)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Ryder System (Providence, RI)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- TTEC (Providence, RI)
- …cause + Prior experience generating Standard Operating Procedures and Process Flows + Call Center Operations Management experience is preferred + Supportive ... potential has a place here with TTEC's award-winning employment experience. As a Supervisor , Helpdesk-Service Desktop working remotely in the US, you'll be a part of… more
- Cardinal Health (Providence, RI)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, ... or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong… more
- Cardinal Health (Providence, RI)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
- TTEC (Providence, RI)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
- Cardinal Health (Providence, RI)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is...quality + Previous experience being able to achieve daily call center metrics including but not limited… more
- Cardinal Health (Providence, RI)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... equivalent work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized,… more
- Cardinal Health (Providence, RI)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Prime Healthcare (Woonsocket, RI)
- Overview At Landmark Medical Center , our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime ... Healthcare, Landmark Medical Center is actively seeking new members to join its...Massachusetts since 1873. Learn more atwww.landmarkmedical.org. Responsibilities The House Supervisor is a Registered Nurse who assumes administrative responsibility… more
- Veterans Affairs, Veterans Health Administration (Providence, RI)
- …by the radiologists, Radiation Safety Committee, and DIS protocols. Responsible for on call duties as assigned by the supervisor . Performs portable radiography ... is in Radiology services at the Providence VA Medical Center , located at the Providence, RI location. It is...Reports all supply shortages and equipment failures to the supervisor . Evaluates relevant lab and test results according to… more
- Vontier (Providence, RI)
- …+ ASE certification or related trade school degree a plus + 1+ years of call center experience or equivalent experience in dealing with customers + Suggestive ... service in the absence of a franchisee. You will report to the Customer Care Supervisor . **What you will do:** + Answer calls and assist with questions from web… more