- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Michaels (Middletown, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-MIDDLETOWN, RI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lincoln Financial (Providence, RI)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must… more
- PPL Corporation (Cumberland, RI)
- …with multiple departments across the Rhode Island Energy that results in a positive customer experience . A Manager Customer Operations must have ... strong, diverse communities today. Overview Reporting to the Sr. Manager , the Manager - Customer ...Qualifications + Bachelor's degree plus 6 years of supervisory experience within a customer centric and transactional… more
- Citizens (Johnston, RI)
- Description Citizens is seeking a Customer and Colleague Experience Manager to help lead Colleague and Customer Experience efforts in both Contact ... recognition + Build a data driven understanding of the drivers of customer experience along with their connections to points of friction, digital adoption, and… more
- Fujifilm (Providence, RI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Grifols Shared Services North America, Inc (Cranston, RI)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... attitudes and perceptions related to various elements of interest, experience , purchase, and retention. The Manager will...Lead / participate in efforts that help across the Customer Experience Center of Excellence team as… more
- FranklinCovey (Providence, RI)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- GE Vernova (RI)
- …Drive cultural transformation resulting in step-change in operational business metrics. As a Customer Service Manager (CSM) in the GE Steam Power Nuclear ... College OR a High School Diploma / GED with a minimum of 6 years of experience in a customer facing role OR an associate's degree and a minimum of 4 years of … more
- CVS Health (Woonsocket, RI)
- … experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty program ... yrs. in a post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in consulting for a large… more
- Zoom (Providence, RI)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... a proven track record servicing large spend, strategicaccounts Previous experience working in a Client or Customer ...Previous experience working in a Client or Customer Success role within one of these industries: cloud/SaaS,… more
- Cornerstone onDemand (Providence, RI)
- The Customer Success Manager (CSM) is responsible...another applicable field. + Minimum of 3 years of experience in Customer Success within the Talent ... developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus on product optimization,… more
- Sharecare (Providence, RI)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Highmark Health (Providence, RI)
- **Company :** Highmark Health **Job Description :** **JOB SUMMARY** The Customer Navigation and Service Senior Product Manager defines the vision, strategy and ... roadmap for transforming the customer service experience . Leveraging AI and innovative...channel connectivity, and enhancing agent tools. The Senior Product Manager will define the product's value proposition, develop a… more
- Pearson (Providence, RI)
- …performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving ... **Job Summary:** As Customer Program Manager (CPM), you play...including but not limited to skill set, level of experience , and specific location. As required by the California,… more
- JB Hunt Transport (Providence, RI)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Public Storage (Providence, RI)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Nestle (Providence, RI)
- …owns the roll out and local operational relationships, as an extension of the Customer Account Manager - Partnerships. The Regional Partnership Manager also ... by Nespresso Global HQ with the guidance of the Customer Account Manager (Partnerships). * Execute the...GED required; Bachelor's degree preferred. * 3-4+ years of Customer Account Management and/or Field Sales experience … more
- Tractor Supply Company (Woonsocket, RI)
- …a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team, driving sales, managing inventory, managing ... Unassigned Store Manager **Overall Job Summary** The Manager ...store operations. + Leading team members to ensure the customer has a Legendary shopping experience that… more