- NTT America, Inc. (Providence, RI)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- GE Vernova (RI)
- …electricity that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a ... experience. + Contribute to the development of best practices and scalable customer success strategies. **Required Qualifications** + Bachelor's degree in… more
- Cleo (Providence, RI)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- Confluent (Providence, RI)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Cengage Group (Providence, RI)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
- Datavant (Providence, RI)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Cengage Group (Providence, RI)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- Verint Systems, Inc. (Providence, RI)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Norstella (Providence, RI)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- Cornerstone onDemand (Providence, RI)
- **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the quality and successful delivery of services by our extended network of service ... expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement &… more
- Sharecare (Providence, RI)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Cengage Group (Providence, RI)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
- Nutanix (Providence, RI)
- …impact on our growth and success . **About the Team** The Finance Manager will join the newly established Customer Financing Program team at Nutanix. ... net new to the organization, supporting the expansion and success of customer financing initiatives in a...at about once or twice a year, allowing the Customer Financing Solutions Manager to focus primarily… more
- CVS Health (Woonsocket, RI)
- …**What you'll do:** _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify actionable market insights for ... with heart, each and every day. **Position Summary:** The Manager , Digital CEM is responsible for monitoring and providing...responsible for monitoring and providing actionable voice of the customer insights to our Digital product team along with… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- PPL Corporation (Providence, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... energy industry is an exciting place, full of developing technology and new customer service possibilities. Rhode Island Energy is looking for Interns who can help… more
- US Foods (West Greenwich, RI)
- …and mentoring to ensure your long-term success . **What You'll Do as a Territory Manager :** + **Be the Customer Champion** : Own and nurture the customer ... Foods, we're not just delivering food - we're delivering success . Join a dynamic team where your expertise, energy,...Manager , you'll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing… more
- Cengage Group (Providence, RI)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with… more
- Concentrix (Providence, RI)
- …and converting the service relationships our clients have with their existing customer base. The Partner Development Manager calls upon existing client ... Job Title: Partner Development Manager (Remote) Job Description The Partner Development ...on managing complex B2B client accounts and delivering exceptional customer experiences. Key responsibilities include: + **Resolving escalated … more