- Ocean House Collection (Westerly, RI)
- …work experience , preferably at a luxury, Forbes five-star property. Proven work experience as a Front Desk Manager including previous oversight of other ... Ocean House Collection FRONT DESK MANAGER - Ocean House A Collection Unlike Any Other...a Forbes Travel Guide 5 Star rated fine dining experience . The Ocean House offers quintessentially New England accommodations… more
- Grove Bay Hospitality Group (Warwick, RI)
- …our restaurant in TF Green Airport! The Back of the House (BOH) Manager is responsible for ensuring the day-to-day back-of-house restaurant operations run smoothly. ... In order to do so the BOH manager must ensure that the kitchen is appropriately staffed,...of kitchen processes 1 Year of management and kitchen experience Ability to use POS software Proficiency in Microsoft… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- CVS Health (Woonsocket, RI)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing... service. Nights and weekends (nights). + Assist Store Manager in leading and managing adherence to Standard Operating… more
- Nutanix (Providence, RI)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... our growth and success. **About the Team** The Finance Manager will join the newly established Customer ...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- Confluent (Providence, RI)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- NTT America, Inc. (Providence, RI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- GE Vernova (RI)
- …with Support, Engineering, and Product teams to prevent recurrence and enhance the customer experience . + **Internal Collaboration & Feedback Loop** + Act as ... safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova,...other internal stakeholders. + Coordinate cross-functional efforts to address customer challenges and enhance the overall experience .… more
- Cengage Group (Providence, RI)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team &… more
- Datavant (Providence, RI)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Providence, RI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Cengage Group (Providence, RI)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
- Nelnet (Providence, RI)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- PPL Corporation (Providence, RI)
- …environment and gains practical skills and knowledge to supplement their classroom experience . Responsibilities Customer Energy Integration - Intern will be ... energy industry is an exciting place, full of developing technology and new customer service possibilities. Rhode Island Energy is looking for Interns who can help… more
- Public Storage (Providence, RI)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Charter Care Health Partners (Providence, RI)
- …Masters of Social Work and hold a current Rhode Island licensure. Experience : Substantial knowledge of healthcare system, Federal and State Regulations, social work ... all areas of responsibility. The MSW demonstrates commitment to the "Team Spirit," customer relations and all of the basic concepts of total quality atmosphere.… more
- PagerDuty (Providence, RI)
- …build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Chat Experience ** PagerDuty is seeking a Principal Product ... Manager to lead Chat Experience across Slack and Microsoft Teams. In this role,...intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic… more
- Anytime Fitness (Narragansett, RI)
- Training Program Manager for Anytime Fitness Narragansett, RI Job Summary Training program managers play a vital role in cultivating the success of our training ... program. A training program manager should be a highly motivated individual with a...positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of… more
- Walgreens (Johnston, RI)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
