- Carrington (Plano, TX)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Subaru of America (Coppell, TX)
- …the customer and to look at situations from multiple perspectives. As a Customer Advocate , you will make connections with our customers to foster brand ... 180 days onboarding] EDUCATION/EXPERIENCE BA/BS with at least 2 years of relevant customer service work experience OR high school diploma with minimum of 6 years… more
- HUB International (Dallas, TX)
- …manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client ... and Account Executives in the capacity of a Client Advocate by utilizing Benefit Connector, a benefits administration software....pauses, emphasis and correct pronunciation + Display team and customer service attitude + Ability to apply… more
- WTW (Dallas, TX)
- …and client service plan. Partner with the producer or Client Advocate to facilitate and lead external strategy meetings. Ensure in-session documentation is kept ... casualty insurance client relationship management efforts and coordinating all service activity at the program level. The ACA is...to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills -… more
- Sedgwick (Irving, TX)
- …line of business preferred. **Experience** Two (2) years of administrative and/or customer service experience or equivalent combination of education and ... to Work(R) Fortune Best Workplaces in Financial Services & Insurance Consumer Care Advocate **Our teams connect!** **We collaborate onsite and have a hybrid work… more
- AireSpring (Dallas, TX)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for...+ Partner with Product and Support teams to relay customer feedback and advocate for product improvements.… more
- Cabela's (Allen, TX)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- Palo Alto Networks (Plano, TX)
- …process in mission critical environment + Product Adoption + Serve as a customer advocate , improving product adoption by influencing the product roadmap, ... where we all win with precision. **Your Career** Our Customer Sucess Engineers provide product-level expertise in account setup,...achieve their required outcomes with a product or a service through tailored end to end technical execution &… more
- Nutanix (Dallas, TX)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Amazon (Dallas, TX)
- …change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these ... and long-term direction for a program that is the flywheel for customer change management, by different customer persona's/industries/verticals. * Own and… more
- Infinite Electronics International, Inc (Lewisville, TX)
- …the ability to interpret data and make informed decisions. + Strong background in customer service management, with a focus on enhancing customer ... development, and performance management of team members. + Proactively advocate for the needs of both internal and external...acumen and demonstrated business judgment. + Strong background in customer service management, with a focus on… more
- Infinite Electronics International, Inc (Lewisville, TX)
- …the ability to interpret data and make informed decisions. + Strong background in customer service management, with a focus on enhancing customer ... the DNA that drives our business. The Sales and Service Manager is instrumental in ensuring peak customer...challenges and recommended strategies for brand enhancement. + Proactively advocate for the needs of both internal and external… more
- Palo Alto Networks (Plano, TX)
- … Customer Focused - tactful, resolute and committed to providing excellent customer service + Relationship building - experience partnering with colleagues in ... outcome-based scopes of work from implementation, configuration and operation. + Engage and advocate for your customer across the Palo Alto Networks teams… more
- Amazon (Dallas, TX)
- …and tactical issues. - Be involved in the change management process of the customer 's environment to ensure success and service up-time. - Work with application ... appropriate prioritization for fixes and/or responses. - Champion and advocate for customer requirements within AWS (eg...offerings - 6+ years of experience working in a customer -facing service delivery or technical account management… more
- Southland Industries (Carrollton, TX)
- …in-house technical advice and support whenever necessary. Ensure each proposal satisfies the customer 's scope of service . + Maintain positive relations with ... Service Operations personnel. Thoroughly identify/clarify customer 's scope of service prior to the...status prior to contract expiration. + Act as the customer 's advocate when performance or billing issues… more
- Capital One (Plano, TX)
- …have negative impact on operations and partner with vendors to proactively remediate + Advocate for exceptional customer service and quality (ie compliance ... Are you a dynamic, analytical leader who is passionate about delivering top-notch customer experience while cultivating a high-performing group? If you are a strong… more
- TEKsystems (Dallas, TX)
- …* Ensure Koya Medical's compliance with all state and federal regulations Skills Customer service , Customer support, Inbound call Top Skills Details ... Description Job Summary The Patient Advocate will answer inbound calls and emails from... Customer service , Customer support,Inbound call Additional Skills & Qualifications… more
- The Cigna Group (Dallas, TX)
- …better health outcomes for our customers. They focus on key areas of partnership including: + Customer Strong - Make a WOW difference for our customers + Me to We - ... Be Bold: Challenge the status quo + Listen to Advocate : What matters to you, matters to us +...you'll make a difference** : * Provide onsite face-to-face customer coaching and support. * Identify customer … more
- Capital One (Plano, TX)
- …for the next generation of developers at Capital One.** **In this role, you will advocate for the needs of the customer while building our platform roadmap. You ... developers work, and genuinely and thoroughly empathize with internal and external customer needs. You are comfortable in conversation with engineering teams as well… more
- The Cigna Group (Dallas, TX)
- …better health outcomes for our customers. They focus on key areas of partnership including: + Customer Strong - Make a WOW difference for our customers + Me to We - ... Be Bold: Challenge the status quo + Listen to Advocate : What matters to you, matters to us +...you'll make a difference** : * Provide onsite face-to-face customer coaching and support * Identify customer … more