- Travelers Insurance Company (Richmond, VA)
- …team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate , you will handle a high volume of customer ... Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for… more
- Highmark Health (Richmond, VA)
- …years of experience + Experience using Microsoft Office Applications + Experience in Billing /Enrollment and/or Customer Service **Preferred** + Associates or ... and Billing experience **SKILLS** + Strong financial aptitude + Solid customer service /phone skills + Attention to detail + Organizational skills +… more
- Intermountain Health (Richmond, VA)
- …extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary ... vision, and values of SCL Health, and abide by service behavior standards + Perform other duties as assigned...duties as assigned **Skills** + Insurance Claims + Medical Billing + Explanation of Benefits (EOB) + Translations +… more
- CARMAX (Glen Allen, VA)
- …exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone ... service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the...workload and properly dispatch work to the appropriate technician/mechanical associate . ♦ Ensure all customer concerns are… more
- Humana (Richmond, VA)
- …projects to enhance the workflow and success of the Call Center * Assist Customer Service team with claims research/resolution *Assist with new hires training ** ... for HC & LTC hospice patients and reconcile historic billing issues. **Location: Remote US** **Shift: Monday-Friday 2:30pm-11pm EST....(PD vs. FFS) from hospice to hospice . Assist Customer Service team with claims research/resolution via… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing . We ... reports to leadership + Works with team members in billing , revenue integrity and/or the Medicare Service ...career progression **What qualifications you will need:** + Undergraduate ( associate or bachelors) degree in HIM/HIT preferred. + RHIA,… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...charging activities. + Perform detailed charge audits by verifying billing data against clinical documentation, making necessary corrections in… more
- Xerox (Richmond, VA)
- …delivery of contracted services at client sites. + Serve as the primary customer contact for equipment support and service . + Coordinate Move/Add/Change (MAC) ... Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD - United States - US Annual Base Salary… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...(eg, routine, policy driven, performance driven, incentive plan driven, customer needs, identified trends, RAC, payer, etc.) for inpatient… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...on special projects. **Qualifications that you will need:** + Associate Degree or above; or healthcare license/certification required. +… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...you will need:** + Undergraduate degree in HIM/HIT preferred ( Associate 's or Bachelor's) + Minimum of 5 years' acute… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Diploma or GED or related experience in lieu. + Associate degree preferred + Minimum of one-year related experience… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...(RHIT) preferred + Certified Coding Specialist (CCS) preferred + Associate 's degree in HIM/HIT required, bachelor's degree strongly preferred.… more
- CARMAX (Richmond, VA)
- …current processes and challenges and work together to design solutions that enhance customer and associate experiences. + Partner with IAM, security, and various ... industry trends and best practices to continually improve operations and ensure optimal customer and associate experiences. + Lead the analysis for converting… more
- Sedgwick (Richmond, VA)
- …one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle ... customer needs, including: + General policy support + Billing inquiries + New business quoting and onboarding +...auto insurance experience + At least 1 year of customer service experience; call center experience strongly… more
- Walmart (Richmond, VA)
- …demographics. Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer ... a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer /Member: Delivers results while putting the … more
- Ensono (Richmond, VA)
- …background in service provider and managed services offer development, consumption billing , commercialization, and pricing. + Be a key point of contact for sales ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Highmark Health (Richmond, VA)
- …or Business Process Analyst role or experience in a related operational area (eg claims, billing , customer service , etc.) **Preferred** + 1 - 3 years in ... recommends process improvements for efficiencies. May provide guidance to Associate level employees. **ESSENTIAL RESPONSIBILITIES** + Intake operational objectives… more
- Bon Secours Mercy Health (Midlothian, VA)
- …Medications Insurance Claim Processing Compounding Medications Attention to Detail Customer Service Problem Solving Active Listening Verbal Communication ... inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area. Functions include, accepting new written, faxed or electronic… more