- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- AECOM (Colonial Heights, VA)
- …schedule (relates to a 24/7/365 operation). + Serve as Regional Safety Service Patroller (SSP) Subject Matter Expert . + Responsible for all aspects of the ... us. **Job Description** AECOM is seeking for an SSP Trainer/ Supervisor for employment in Colonial Heights, VA . As...Heights, VA . As this is a 24/7/365 operation center , schedules are dictated by operational need and stated… more