- Michaels (Midlothian, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-MIDLOTHIAN, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- DXC Technology (Richmond, VA)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- Humana (Richmond, VA)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- EBSCO Information Services (Richmond, VA)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Capital One (Richmond, VA)
- …who excels in a team environment and has a passion for customer experience and quality. The **Senior Manager , Senior Department Operations Manager , ... Senior Manager , Senior Department Operations Manager , Quality...the quality management processes helps improve business efficiency, enhance customer experience and drive key results across… more
- Dodge Construction Network (Richmond, VA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Richmond, VA)
- …elevate needs & drive change improving delivery, quality and efficiency to improve customer experience **Innovative Problem Solving** + You enjoy solving complex ... Senior Manager , Senior Department Operations Manager , CAO ( Customer Advocacy Office) (Hybrid)...desire. This role includes leading leaders, so having proven experience as a people manager is critical.… more
- Capital One (Richmond, VA)
- Manager , Solutions Architect ( Customer Integration & Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a ... own right as well as effective in shaping the customer and solutions-focused skills of your team. We are...to enable outcomes. The ideal candidate will have past experience working as a Distinguished Engineers, Solutions Architect, Technology… more
- Medtronic (Richmond, VA)
- …for this role will be the mid- Atlantic states. The **Regional Economics Manager ** for Cardiac Implantable Market Access & Customer Economics, serves as ... business partnerships (ie risk sharing agreements). The Regional Economic Manager also serves as the regional resource for all...finance with an advanced degree **Nice To Have** + Experience in hospital and physician customer interactions… more
- Grifols Shared Services North America, Inc (Richmond, VA)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Capital One (Richmond, VA)
- Senior Manager , Process Management, Customer Channels Performance Solutions (CCPS) (Hybrid) Capital One, a Fortune 500 company and one of the nation's top 10 ... and a great place to work. As a **Senior Manager , Process Management, Customer Channels Performance Solutions...contribute to interest in this role. We value all experience , whether gained in a classroom or through other… more
- Rocket Software (Richmond, VA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- FranklinCovey (Richmond, VA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Sharecare (Richmond, VA)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Highmark Health (Richmond, VA)
- …organization to engage the comprehensive listening system, market and customer /clinician insights, manage solution development roadmaps, and testing and scaling. ... analytic, and business teams to understand the pain points associated with customer journeys and define the correct solutions. Partners with activation teams to… more
- JB Hunt Transport (Richmond, VA)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Capital One (Richmond, VA)
- Manager , Product Management, Migration Tooling & Onboarding Experience **As a Manager , Product Manager on the MLX's Enterprise Feature Platform (EFP) ... product team, you will be the voice of the customer , identifying opportunities for reuse, standardization, and innovation. You'll collaborate with a cross-functional… more
- Capital One (Richmond, VA)
- Senior Manager , Project Manager - Associate Experience Technology Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad ... ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We...and a great place to work. As a Senior Manager of Project Management at Capital One, you will… more