- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Richmond, VA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- Capital One (Richmond, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- Capital One (Richmond, VA)
- …Operational excellence: Builds repeatable frameworks, leverages data to optimize throughput, customer experience and risk posture. + Technical Acumen: ... Senior Manager , Process Management ( Customer Identity, Step-Up...Resources, or Economics + At least 4 years of experience in Process Management, Project Management, or Program Management… more
- Capital One (Richmond, VA)
- Principal Associate, Project Manager (eData Customer Support for Product Operations) Job Description As a Project Manager at Capital One, you will help ... Support team in Enterprise data is reimagining the customer support experience for our internal customers...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Capital One (Richmond, VA)
- …Customer Identity Management Team **As a Sr. Associate, Risk Manager on the Customer Identity Management Team, you will be part of a smart, talented team ... engaged in our Operational Excellence journey for the Customer Identity landscape which includes control testing, risk governance, process improvements, partnership… more
- ISC2 (Richmond, VA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- GE Aerospace (Glen Allen, VA)
- **Job Description Summary** As a Customer Success Manager (CSM), you will be an integral part of the Americas regional commercial team, focused on day-to-day ... account management and ensuring customer success for GE Aerospace's aviation-focused software solutions. You...an accredited college or university and 5+ years of experience in software-as-a-service (SaaS), aviation project management, or sales… more
- ISC2 (Richmond, VA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,...sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted… more
- AutoZone, Inc. (Richmond, VA)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- maurices (Midlothian, VA)
- …values. Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Part -Time/Full-Time to join our team located at our Store ... in our business. What you'll do: This Assistant Store Manager ( part -time and full-time) assists in the...least 18 years of age * 1 year of customer service experience required. Supervisory experience… more
- Vontier (Richmond, VA)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... (SLAs) are met and operational metrics, including response time, technician training, part inventory, and uptime, are optimized. Below are the key responsibilities… more
- Carter's/OshKosh (Midlothian, VA)
- …"Browse Jobs" in Workday to apply internally.** **Love what you do. Carter's Careers.** As a Part Time Sales Manager , you will be the first face of the brand for ... + Benefits and perks that make life better, including part -time health benefits, mental health benefits, a 30% discount...product styles, features, and benefits + Maintain a genuine customer focus on the sales floor + Foster a… more
- Public Storage (Richmond, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... + Auditing cash drawers and making bank deposits are part of the daily business + We help keep...exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of… more
- Capital One (Richmond, VA)
- …will also take on other projects in the digital platform space, supporting customer experience and front end platform teams. **General Responsibilities:** + ... Business Manager - Experience Platform Analytics (XPA)...central responsibility is to own and build insights from customer sentiment data: you will partner with product &… more
- Million Air (Richmond, VA)
- …Time | medical, dental, vision, 401K and Paid Time Off (PTO) ObjectiveThe Manager , Aviation Maintenance Part 135/145 Repair Station is responsible for performing ... perform the essential functions. Competencies1. Must possess minimum 10 years' experience as an A&P mechanic.2. Customer focus-naturally outgoing/extroverted3.… more
- Capital One (Richmond, VA)
- Learning Design Manager | Readiness & Associate Experience Capital One, a Fortune 500 company and one of the nation's top 10 banks, is one of the largest, most ... tools and technologies in the field. + Collaborative Relationship Manager : Value co-creation and can partner across learning teams...working in a call center environment + 1+ years experience working in a customer facing environment… more
- Capital One (Richmond, VA)
- …horizontal function Card Services & Strategy (CS&S). CS&S sets the standard for customer experience across the financial services industry and transforms the ... Senior Manager , Product Management, Card Collections Experience ...judgment and stakeholder management skills to create a unified customer experience roadmap that balances short-term demands… more