- The Cigna Group (Richmond, VA)
- …leading specialty pharmacy serving patients with complex and critical health conditions. As a Customer Service Call Center Representative, you'll play a ... with professionalism and empathy. This is not a typical customer service role - our work directly...experience preferred. + Ability to excel in a high-volume call center environment. + Flexibility with a… more
- Pearl Interactive Network (Richmond, VA)
- …the performance, mindset, and confidence of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for ... teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote… more
- Capital One (Richmond, VA)
- …diploma, GED or equivalent certification + At least 2 years of customer service or call center experience + At least 1 year of Google Suite or Microsoft ... Office experience **Preferred Qualifications** + At least 3 years of customer service or call center experience + At least 6 months of experience in the… more
- Highmark Health (Richmond, VA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Robert Half Office Team (Richmond, VA)
- …of company systems and procedures. Requirements * Previous experience in customer service or call center environments is preferred. * Strong verbal ... Description We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Richmond, Virginia. This contract-to-permanent… more
- Robert Half Office Team (Richmond, VA)
- …organizational standards. Requirements * At least 1 year of experience in customer service or a call center environment. * Proficiency in handling ... Description We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. This is a Contract-to-permanent opportunity,… more
- Cognizant (Richmond, VA)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- Capital One (Richmond, VA)
- …Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using Google ... Office **Preferred Qualifications** + At least 4 years of Customer Service or Call Center experience + At least 1 year of experience in the Financial… more
- BCA Financial Services, Inc. (Richmond, VA)
- …medical front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer ... paid holidays The Collections Specialist will: + Provide exceptional customer service to our client's customers +... center representative, patient account representative, patient customer service , customer service… more
- Cardinal Health (Richmond, VA)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Capital One (Richmond, VA)
- …Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center Experience + At least 1 year of experience using Google ... or Collections Experience + At least 4 years of Customer Service or Call Center experience **Work from Home Technology Requirements** + Secure home… more
- Capital One (Richmond, VA)
- …GED or equivalent certification + At least 3 years of Customer Service Experience or Call Center Experience + At least 1 year of experience with ... the right to ask the agent to upgrade internet service to ensure a good customer experience....financial industry + At least 2 years of banking call center experience At this time, Capital… more
- Sedgwick (Richmond, VA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- Humana (Richmond, VA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Sharecare (Richmond, VA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Elevance Health (Richmond, VA)
- …timely manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of ... authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a… more
- TTEC (Richmond, VA)
- …High school diploma or equivalent + 6 months or more of customer service and call center experience + Understanding, interpreting, and manipulating data ... and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service … more
- Bon Secours Mercy Health (Richmond, VA)
- …a high school or GED level; with a minimum of six months of recent customer service experience in a call center environment, medical call center ... Switchboard Operator serves as a representative for a hospital-based, multiple function call center . The Switchboard Operator is responsible for relaying… more
- Pearl Interactive Network (Richmond, VA)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to meet program… more
- Cognizant (Richmond, VA)
- **Healthcare Call Center Manager** **HYBRID - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking Ops ... manager to join our established Customer Service team. **_The full-time position is...MS Excel and a background in Medicare Enrollment Healthcare Call Center and IVR is a plus.… more