- WM (Richmond, VA)
- **Job Summary** The Customer Service Manager III has overall responsibility for the Customer Service Center's operations.. Leads a team of direct ... reports in management of initiatives critical to Customer Service process and technologies that enhance agent activities and the customer engagement model.… more
- Dominion Energy (Richmond, VA)
- Customer Projects Designer I/II/ III (West Broad, Hybrid) **Date:** May 22, 2025 **Location:** RICHMOND, VA, US, 23294 **Company:** Dominion Energy Dominion ... of teleworking) to accommodate the need for flexibility. Military service members and veterans with ranks from E3-E5, W1-W2,...at the Customer Projects Designer II or Customer Projects Designer III levels are expected… more
- Capital One (Richmond, VA)
- Compliance Advisory Specialist III , Local Governance Capital One is a diversified bank that offers a broad array of financial products and services to consumers, ... Will: + Demonstrate exceptionally strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams and… more
- Penske (Chester, VA)
- …driver's license * The ability to solve problems and comfort using tools * Excellent customer service skills and communication skills * The ability to work well ... system maintenance on gas and diesel engine vehicles * Partnering with your manager to learn new skills using Penske's technician training and hands-on coaching *… more
- Penske (Chester, VA)
- …driver's license * The ability to solve problems and comfort using tools * Excellent customer service skills and communication skills * The ability to work well ... system maintenance on gas and diesel engine vehicles * Partnering with your manager to learn new skills using Penske's technician training and hands-on coaching *… more
- Mavis Tires & Brakes at Discount Prices (Hopewell, VA)
- …meeting customer expectations, and the safety of team members. About the Position of Service Manager The Service Manager is responsible for assisting ... the highest quality service . To be eligible for the position of Automotive Assistant / Service Manager , you must (1) be at least 18 years of age; (2) be… more
- Veterans Affairs, Veterans Health Administration (Richmond, VA)
- …for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Functions of Scope of ... Duties: The Nurse Primary Care Mental Health Integration (PCMHI) Collaborative Care Manager (CoCM) Registered Nurse (RN) promotes personal growth and development of… more
- IQVIA (Richmond, VA)
- …agreed upon specifications per the DMP and contract/SOW and work with functional manager (s) to resolve. + With guidance, track service performance and provide ... track change orders to completion. + With guidance, may serve as Project Manager for single service DM projects, including financial tracking, revenue… more
- Capital One (Richmond, VA)
- …be responsible for researching, analyzing, and offering regulatory guidance on high-risk customer complaints to support the Customer Advocacy Office (CAO) team ... including communication from/to regulators, agents, and customers, and analyzes how customer accounts were serviced. This role involves analyzing complaints for… more
- WM (Richmond, VA)
- …DVIR (Driver Vehicle Inspection Report). . + Immediately reports all unsafe situations or service related issues to Route Manager or Dispatch. + Attends and ... of any incidents, accidents, injures, or property damage. + Notifies Route Manager or Dispatch of service interruptions, including blocked containers, closed… more
- Federal Aviation Administration (Sandston, VA)
- …s needed to accomplish the SSC's assigned workload. Position requires emphasis on customer service and organizational skills, and a clear understanding of FAA ... include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/software systems and processes. Performs… more
- WM (Richmond, VA)
- …with existing customers. Communicates to and works with the Market Area Sales Manager to help resolve unique customer issues/concerns. Supervises activities of ... meet or exceed goals for cancellations, proactive retention, pricing, service upgrades, referral generation and productivity. Forecasts and recruits qualified… more
- Truist (Richmond, VA)
- …to ensure customer satisfaction by delivering excellence in products and service 14. Ability to work and communicate with peers, vendors, internal staff, ... anomaly detection, predictive analytics, and automated incident response. Ensure robust service level indicators (SLIs), service level objectives (SLOs), and… more