- Concentrix (Richmond, VA)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Federal Reserve Bank (Richmond, VA)
- …eLearning design and development, virtual training, technical documentation, web support , customer service , and custom training solutions. At ... enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into...quickly, seek to provide a more robust and unified customer experience across our financial service offerings,… more
- CAI (Richmond, VA)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- EDB (Richmond, VA)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Kyndryl (Richmond, VA)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Richmond, VA)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Red Hat (Richmond, VA)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- GE Aerospace (Glen Allen, VA)
- …maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to support military and commercial ... requires travel to domestic and international locations and involves working independently to support customer needs. Your work will directly contribute to GE… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- PDS Tech Commercial, Inc. (Richmond, VA)
- …repairs Program and troubleshoot **PLC-based** equipment controls Provide top-tier customer service and technical support Travel locally to assist ... Bring:** ✅ Strong **mechanical and troubleshooting** skills ✅ Excellent **communication and customer service ** abilities ✅ Ability to work **independently** and… more
- Fujifilm (Richmond, VA)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- IQVIA (Richmond, VA)
- …offer a range of solutions including clinical support , field technical support , recall management, and customer service . The CFS per-diem model ... education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations. + Assess customer -specific education needs… more
- Cardinal Health (Richmond, VA)
- … Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales ... **Schedule: 11:30am - 8:00pm EST** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for… more
- Red Hat (Richmond, VA)
- …* Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases and maintain ... and a member of the Red Hat engineering and technical support teams. As a Technical...proactively identify and prevent issues * Gain understanding of customer technical infrastructures and environments, hardware, and… more
- Concentrix (Richmond, VA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Remote) Job Description...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Richmond, VA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Ultimate Medical Academy...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Capital One (Richmond, VA)
- …and customer experience + Experience designing scalable processes for proactive customer support and self- service solutions + Strong leadership skills, ... Senior Director, Customer Support Leader (Remote) Ever since...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Veracity Consulting Group (Glen Allen, VA)
- … Consultant for ITx Workflows will be responsible to prepare and lead technical discovery and requirement workshops with customer sponsors and key stakeholders ... technical , functional design, and process requirements throughout the customer engagement. Identify areas of process/platform improvement and recommend solutions… more