- Cecil College (North East, MD)
- …and document all service requests and issues in a timely manner in the Service Desk tool. * Troubleshoot and resolve low to medium complexity issues with ... phone calls from faculty, staff and students who need IT technical support either assist them directly...troubleshooting skills * Good communication skills * Strong Customer service SCHEDULING REQUIREMENTS: Ability to work a varied schedule… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Qualifications: * Experience: Minimum of 1 to 3 years in IT support or related service desk environments * Education: High School Diploma or equivalent * ... Service Desk Technician - Associate Clearance... Service Desk Technician - Associate Clearance Required: Active Secret...of the Technical Lead as part of an integrated service desk and end-user support … more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant...of all MDTA mobile devices; and + Assist the IT Assistant Director of Customer Support in planning, ... an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile...and MDTA. This position will report directly to the IT Assistant Director, Customer Support . The current… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to prioritize and coordinate ... Service Desk Incident Manager Clearance Required:...Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk ...Experience: Minimum of 5 years in IT support or help desk operations * Education:… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, mainframe ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Ten (10+) years of relevant experience working in an IT or Service Desk environment.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Diploma. + Must have at least five (5) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen Proving… more
- SAIC (Aberdeen Proving Ground, MD)
- …Engineers + Network Technicians + System Administrators (Windows, Linux, Mac OS) + Service Desk Support **Qualifications** **EDUCATION AND EXPERIENCE:** + ... talent to join the **Army Research Laboratory (ARL) Information Technology ( IT ) Modernization** program and support the full range of Enterprise IT services… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …- 2 hours commute from Aberdeen Proving Ground, MD for IT support . **Desired Qualifications:** + Outstanding customer service and communication skills. + ... is seeking to hire an Information Technology professional to support our client, the United States Army, at the...software solutions. + Assist in developing, maintaining and updating IT documents for use by help desk … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …experience. + Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- CACI International (Aberdeen Proving Ground, MD)
- …best practices + Experience using project planning software (eg, Jira, Jira Service Desk , Confluence) + Exceptional technical troubleshooting skills + Excellent ... to customers and team members to solve challenging IT problems **Qualifications:** _Required:_ + Active DoD Secret clearance...and container runtimes + Proficient in providing Tier 2/3 support for cloud-related incidents and service requests… more
- General Dynamics Information Technology (Aberdeen, MD)
- …Required:** None **Job Family:** Systems Administration **Skills:** Computing,Information Technology ( IT ) Services,Systems Support **Experience:** 1 + years of ... Yes **Job Description:** Provide the DoD Army Research Laboratory support , including systems integration, systems administration, network administration,… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …additional years of experience. + Five (5+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...workstations and services in compliance with DoD and ARL IT policies at the Army Research Laboratory in Aberdeen… more
- The Hartford (Hunt Valley, MD)
- …strategy across the regional office. + Effectively utilize the Bond Center to support sales and service objectives. Ensure achievement of financial goals and ... at The Hartford, your primary role will be to support all Bond lines of business strategies by marketing...company standards. + Maintain disciplined adherence to underwriting and service standards. + A high degree of decision-making authority… more