- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
- Monroe Community College (Rochester, NY)
- Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job Description: Job Function: This is a technical support position ... Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or...proofreading brief technical communications or user guidance articles (eg, " Tech Tips" or service reminders) for publication… more
- Crane Payment Innovations (Rochester, NY)
- **Field Service Technician I** Location **NY, Rochester** Department **Field Support ** Employment Type **Full Time** Have you ever used the self-checkout in ... global impact, we are looking for a full-time **Field Service Technician I** to service ...screwdrivers and place parts and equipment . Phone or desk work about 10% of the time doing computer… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …encourage you to apply! Job Description: Summary: The Pharmacy Prior Authorization Technician performs functions as permitted by law including the initial level ... cases for UM (utilization management) reviews and determination. In addition, the Technician is the content expert for the applications used to process these… more
- University of Rochester (Rochester, NY)
- …desktop technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established ... **Responsibilities:** GENERAL PURPOSE Provides first and second level technical support for end-user computing devices, including desktops, laptops and... service levels. + Troubleshoots and resolves device-related OS, connectivity… more
- Fresenius Medical Center (Rochester, NY)
- …patient care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth ... under the supervision of a nurse. + Provides developmental support to applicable clinical and facility staff. **Education/Communication:** +...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- Insight Global (Canandaigua, NY)
- …candidate will be a team of 1 onsite managing Pactiv's network infrastructure support . We are a company committed to creating diverse and inclusive environments ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- New York State Civil Service (Rochester, NY)
- …assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and guidelines. ... professionals who are passionate about technology, communication, and public service .Candidates should have experience in areas such as technical...systems and projects. They oversee the work of help desk personnel in order to provide support … more
- The Strong (Rochester, NY)
- …rentals. Combining strong technical skills with a commitment to outstanding customer service , the Technology Support Specialist operates both independently and ... Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a...enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support… more
- Kelly Services (West Henrietta, NY)
- …diploma, GED, or equivalent. + 1+ years of experience in a customer service /customer support role. + 1+ years of Tech proficiency with MS Office, with heavy ... you!** We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team and provide exceptional... Specialist to join our team and provide exceptional support to customers with mortgage escrow and tax inquiries… more
- New York State Civil Service (Rochester, NY)
- …and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and effective ... of the Information Technology Specialist 3, the Information Technology Specialist 2/Zone Technician will function as general desktop support staff for Workplace… more
- BJs Wholesale Club (Henrietta, NY)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... why we offer a comprehensive benefits package designed to support your health, well-being and future - both on...goals, identify and retain top talent. Members: + Guarantee service excellence through all points of contact. + Set… more
- Mindex (Rochester, NY)
- …in K-12 EdTech sales within Data & Analytics and Multi-Tiered Systems of Support (MTSS). They will have a deep understanding of school district operations, including ... guide purchasing decisions at all levels within school districts and Educational Service Agencies. Requirements + Generates new sales and fosters relationships with… more