- TEKsystems (Rockford, IL)
- Description: Our client in Rockford, IL is looking for a Customer Service Manager to join their team! The Customer Service Manager to manage 10 ... Controls Engineering to provide solutions * Forward information to Service Manager and Spare Parts department as...machine shop and inspection departments Top Skills Details: + customer service management + technical support +… more
- C&S Wholesale Grocers, Inc. (Monroe, WI)
- **Position Overview** The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department ... the store. **Job Description** **Description** + Cultivates and maintains customer service at the front-end, attention to...purposes + Perform tasks as assigned by the Store Manager or Assistant Store Manager + Travel… more
- TEKsystems (Rockford, IL)
- Description: The Customer Service Manager manages the customer support operation, keeping management updated as necessary regarding progress and any ... customer expectations. + Manage a team of 10 customer service and field support reps. Technical...Controls Engineering to provide solutions * Forward information to Service Manager and Spare Parts department as… more
- Burlington (Madison, WI)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Walgreens (Rockford, IL)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... a positive customer experience. Models and shares customer service best practices. + Monitors ...feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager ,… more
- ArcBest (Madison, WI)
- …Account Manager or a team of Account Managers and the District Sales Manager to optimize customer service by effectively managing sales activity and ... Transportation industry and related sales experience, preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. Computer Skills:… more
- Whole Foods Market (Madison, WI)
- …duties required in the department. Job Responsibilities: + Models and delivers outstanding customer service . + Sets and achieves the highest standards of retail ... positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times....expense and labor targets. + Follows through on all customer questions and requests; resolves concerns as needed. +… more
- Trellix (Madison, WI)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a strategic, ... success, product, GTM, and services teams to scale service packages for the customer success portfolio....global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management,… more
- Wolters Kluwer (Madison, WI)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... The ** Customer Success Manager , Lippincott Solutions** is...onboarding of new customers by coordinating set up between customer service and customer to… more
- Wolters Kluwer (Madison, WI)
- …skills. This is a USA Fully Remote role and will report to the Associate Director, Customer Service Operations - FCC CT. Must be legally authorized to work in ... **Project Manager ( Customer Success Specialist) - Remote...of project management experience plus 1-2 years of consultative customer service or account management experience. **Preferred… more
- Trustmark (Madison, WI)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... services. The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts.… more
- Cleo (Rockford, IL)
- …both internally and externally + Keep accurate records, including documented customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** at Cleo (US)...** Customer Success Manager ** at Cleo (US) Remote Cleo is a...years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of… more
- Cengage Group (Madison, WI)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success** will be ... tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- BMO Financial Group (Middleton, WI)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... customer situations or escalates to the next higher manager for resolution. + Maintains current knowledge of personal...combination of education and experience. + Basic banking or customer service /sales or equivalent experience. + Previous… more
- Oshkosh Corporation (Madison, WI)
- …utility vehicles and accessories-can be found all over the world.** As District Service Manager - Agriculture for the Midwest you will be responsible ... for maintaining customer satisfaction and maximum service on all...of JLG Agriculture products. + Coordinate schedule changes with manager and company departments. + Establish and provide training… more
- Hy-Vee Food Stores (Oregon, WI)
- …to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, ... efficient and friendly customer service , and ensures that customer...Relations: Accountable and Reports to: District Store Director; Store Manager ; Assistant Managers of HWH, Perishables, Store Operations and… more
- Centers for Independence (Madison, WI)
- …of hire to include Defensive Driving, operation of Route Boss GPS system, customer service modules and ServSafe Manager certification. ServSafe certification ... using Route Boss, a route planning and tracking tool. 3. Provide superior customer service to delivery recipients, which includes assisting with food service … more
- Ford Motor Company (Madison, WI)
- …data, track performance, and make data-driven decisions to drive sales growth. + ** Customer Service :** Providing excellent customer service , ... **In this position ** The Ford Pro Fleet Sales Manager is our key to success for delivering parts...order and service loyalty growth + Mobile service growth + Program enrollments/ customer progress… more
- Hy-Vee Food Stores (Madison, WI)
- …our customers and each other. Job Description: Job Title: Aisles Online Service Manager Department: Aisles Online FLSA: Non-Exempt General Function: Assists ... and fun through flexibility and teamwork. + Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all … more
- EMCOR Group (Madison, WI)
- …operational and sales leadership within the department. Ensures the highest quality of customer service is provided at all levels from sales, project execution, ... new skills and experience innovation at work. **Job Title:** Service Department Manager **Job Summary:** The Department...the department with Division Manager and Branch Manager . Drives expansion of sales and customer … more