- Cleo (Rockford, IL)
- **Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately to Services,… more
- Wipfli LLP (Rockford, IL)
- …to clients; report audit plan status and issues to Engagement In-charge or Job Manager + Learn service offerings of the firm and recognize cross-selling ... Responsibilities: + Complete audit procedures assigned by Engagement In-charge or Job Manager for clients in the financial services industry + Define, measure, and… more
- Home Depot (Rockford, IL)
- Job Description **Position Purpose:** Customer Service /Sales associates provide fast, friendly service by actively seeking out customers to assess their needs ... know how to handle basics in adjacent departments. Customer Service /Sales associates maintain the in-stock condition of assigned areas,...hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to… more
- Evac Group (Cherry Valley, IL)
- …industries. Position Overview We are now looking for a dynamic and results-driven Sales Manager to join our team. This role is key to expanding our presence in ... adjust strategies as needed. Collaborate with marketing, product development, and customer service teams to ensure smooth delivery of solutions. Train and coach team… more
- Belle Tire (Sycamore, IL)
- …with a passion for working on cars and a commitment to delivering outstanding service to our customers. What You'll Do Perform automotive repairs on a variety of ... work meets Belle Tire's high-quality and safety standards Deliver exceptional customer service by exceeding customer expectations for quality and service … more
- Kerry (Beloit, WI)
- …urgency. Key responsibilities + Create a robust Flavor Portfolio that will service 'off-shelf' submissions projects. + Maintain the Portfolio by adding superior new ... flavors and remove those that become ineffective. + Coordinate with Marketing to ensure new trends and Marketing initiatives are represented within the Portfolio. + Develop process and suggest IT changes to capture application data for flavor evaluated in… more
- Home Depot (Janesville, WI)
- **Position Purpose:** Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a ... Specialty Assistant Store Manager at The Home Depot. The MASM - it...the successful execution of key programs that enhance customer service , product availability, and store presentation MASMs in Training… more
- Kerry (Beloit, WI)
- …relationships with our key Growth/Stars customers, offers solutions and drives service excellence consistently delivering a differentiated best in class experience ... customer order management in line with agreed processes, business terms and service levels, responsible for all internal and external (customer) order management… more
- Kerry (Beloit, WI)
- …externally. As a unit supporting other businesses, we're focused on performing with speed, service , and precision to cook up delicious ideas. You'll be part of a ... Promote team work daily, communicate and report problems and concerns to the Manager + Maintain a safe environment by following Serve-Safe standards + Support… more
- Thorntons LLC (Roscoe, IL)
- The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as well as maintain proper rotation, inventory, and ... cleanliness within the food and beverage areas. The Food Service Manager will also be responsible to achieve sales, unit, and profit goals for the food and… more
- Bridgestone Americas (Janesville, WI)
- …equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer ... and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place...your future. We believe people can only provide superior service and quality to others when they are allowed… more
- Valvoline (Rockford, IL)
- …warm and friendly greeting + Build trust and win repeat, loyal customers + Assist the Service Center Manager (SCM) in the daily operation and oversight of the ... reach every milestone. **What you'll do** As an Assistant Manager , you will blend technical and management skills to...lead, develop and train others in providing superior customer service . No day is ever dull. You'll be on… more
- Midwest Motor Express, Inc. (Janesville, WI)
- ** Service Center Manager | Janesville, WI** Midwest Motor Express (MME), (SCAC "AACT"), the Midwest operating region of AAA Cooper Transportation, is immediately ... hiring a Service Center Manager to join the team...hiring a Service Center Manager to join the team at our **Janesville, WI**.... This role is a crucial part of the service center's daily success through strong leadership ability. This… more
- Valvoline (Rockford, IL)
- …values, we're here to help you reach every milestone. **What you'll do** As a Service Center Manager , you will blend technical and management skills to lead, ... develop and train others in providing superior customer service . No day is ever dull. You'll be on...fast-track to success. + The overall operation of a service center: hiring, training, discipline of employees, customer … more
- Michaels (Machesney Park, IL)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing adherence to ... the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in...In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of… more
- Thorntons LLC (Roscoe, IL)
- …*Region Manager *Human Resource Manager *General Manager *Store Manager *Food Service Manager *Guest Service Representatives Skills *Follows ... The Guest Service Representative (GSR) is responsible for delighting Thorntons'...initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude.… more
- The ODP Corporation (Rockford, IL)
- …in driving our store's success through inspiring sales brilliance and exceptional service . The ideal Assistant Manager should be passionate about sales, ... **Overview** The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal...plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and… more
- Thorntons LLC (Roscoe, IL)
- …and necessary records *Perform additional duties as assigned Key Relationships *Region Manager *General Manager *Guest Service Representative *Human Resource ... The Store Manager (SM) is responsible for managing all aspects...shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive… more
- Thorntons LLC (Roscoe, IL)
- …predictable in-person attendance *Perform additional duties as assigned Key Relationships *Region Manager *Store Manager *Guest Service Representative *Human ... The General Manager (GM) is responsible for managing all aspects...requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive… more
- CVS Health (Roscoe, IL)
- …while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager in...+ Customer service leadership Unlike the Store Manager in Training position, the Operations Manager … more
