- Boston Public Schools (Boston, MA)
- REPORTS TO: Problem Resolution System Response Director ACADEMIC/NON-ACADEMIC: Non-Academic POSITION OVERVIEW: The Problem Resolution System ... Engage in continual learning to understand BPS services and systems relevant to PRS complaints Identify, develop, and provide...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- City of Somerville (Somerville, MA)
- …general public. + Takes lead role toward customer response and problem resolution as related to sewer system issues and reports such issues to a Foreman. ... any emergencies to a Foreman. + Assists with emergency response activities related to system failures and/or...system , is responsible for determining the cause, locating problem area, and using whatever methods, tools and procedures… more
- City of Somerville (Somerville, MA)
- …Department policy. + Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. ... Respond to emergencies as directed and assist in emergency response activities as related to system failures...and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever… more
- City of Somerville (Somerville, MA)
- …reports as required by law or by Department policy. + Takes lead role toward customer response and problem resolution as related to water meter issues and ... shall have a thorough knowledge of the principles and practices of maintaining water systems . Performs all other related duties that may be assigned. + Operates a… more
- Ryder System (Boston, MA)
- …managing customer expectations, and ensuring process adherence that results in timely response to user requests for operational or technology improvements, and acts ... and end users, establishing relationships with key individuals. + Oversees the system applications in an assigned area to ensure security compliance and optimum… more
- SHI (Boston, MA)
- …knowledge of IT support processes and methodologies, including incident management and problem resolution . + Problem -solving and Analytical Thinking: ... of IT support processes and methodologies, including incident management and problem resolution . + Communication and Collaboration: Excellent communication and… more
- Bright Horizons (Newton, MA)
- …and alerting systems to proactively identify potential issues, analyze system performance, and facilitate quick response to incidents. + **Automation ... availability of digital infrastructure. Establish and enforce best practices for incident response , monitoring, automation, and system reliability. Do so by… more
- Marriott (Boston, MA)
- …platforms, and middleware **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills. + Proven ability to effectively prioritize ... SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as… more
- Honeywell (Canton, MA)
- …to various contract customers. Resolve customer issues and avoid litigation through problem resolution and negotiation. Monitor and manage financial status of ... Honeywell Building Technologies (HBT). HBS installs and maintains the systems to help keep buildings and facilities safe, secure,...Provide M&V support to the development team during HBS response to RFPs/RPQs for ESPCs. Help estimate M&V cost… more
- Eversource Energy (Dorchester, MA)
- …committees and at conferences\. + Assists operations management in the coordination of response to system emergencies and participates in event review teams and ... This role develops and implements Eversource System Operations Training\. Training includes both classroom and on\-the\-job training and incorporates both conceptual… more
- Marriott (Boston, MA)
- …, virtualization and databases Leadership attributes: + Strong negotiating, influencing and problem resolution skills + Proven ability to effectively prioritize ... teams across the enterprise to understand net-new or existing applications, systems , and services, identify monitoring gaps, and manage implementation of remedial… more
- Brockton Hospital (Brockton, MA)
- …calls to appropriate vendor organizations for repairs and service on all telecommunications systems (ie, NEC SV9500 phone system , in-house and external Pager ... / or Charge Operator (if applicable) operates a Switchboard and Communication system in a Hospital environment. Manages a professional relationship with all related… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Envista Holdings Corporation (Boston, MA)
- …and technical support to customers for Ormco's digital portfolio suite. + Provides quick response and resolution to customers' requests. + Be seen as the ... to measure to track progress; sets up visual management systems to track progress and facilitate problem ...approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not… more
- GE Vernova (Foxborough, MA)
- …etc.) + Strong organizational and project management skills + Strong analytical and problem resolution skills + Excellent knowledge of Network Management (SNMP, ... to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages...failure points in services to model risk level and resolution steps if failure occurs. + Assist in driving… more
- Veterans Affairs, Veterans Health Administration (Brockton, MA)
- …Health Service. The Clinical Assistant Director functions as a resource for problem resolution specifically regarding MH patient concerns. Prepares responses to ... Director is responsible for communication, coordination, and implementation of system wide initiatives and tasks requiring collaboration with other clinical… more
- Children's Hospital Boston (Boston, MA)
- …in department systems , processes and terminology. + Demonstrating high-level problem resolution skills. + Serving as resource on clinic/service operations ... 2 years of experience in a high volume administrative role with an emphasis on problem resolution among multiple internal and/or external parties. At least 1 of… more
- Eversource Energy (Westwood, MA)
- …Manage the development, implementation, and maintenance of business applications systems and recommendations for application enhancements, and development of ... business partners to develop strategies for improving or leveraging these systems \. + Establishes the deliverables and projected milestones for solution delivery… more
- Beth Israel Lahey Health (Boston, MA)
- …support unit based operations such as provider order entry, bed tracking, nursing call system , as directed ensuring timeliness of response and accuracy of data ... and answers patients' call lights through a phone/ intercom system . The Unit Coordinator works closely with the Resource...input. Serves as a point person for resolution of IS issues. 4. Maintains basic competency in… more
- Option Care Health (Boston, MA)
- …and feedback; escalates concerns promptly to key stakeholders to facilitate problem - resolution . Develops and supports policies and programs that encourage ... to direct investigative activities to appropriate channels for investigation and resolution and to mitigate potential compliance risks. Develops, maintains, and… more