- Boston Public Schools (Boston, MA)
- REPORTS TO: Problem Resolution System Response Director ACADEMIC/NON-ACADEMIC: Non-Academic POSITION OVERVIEW: The Problem Resolution System ... Engage in continual learning to understand BPS services and systems relevant to PRS complaints Identify, develop, and provide...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- Ryder System (Boston, MA)
- …managing customer expectations, and ensuring process adherence that results in timely response to user requests for operational or technology improvements, and acts ... and end users, establishing relationships with key individuals. + Oversees the system applications in an assigned area to ensure security compliance and optimum… more
- SHI (Boston, MA)
- …knowledge of IT support processes and methodologies, including incident management and problem resolution . + Problem -solving and Analytical Thinking: ... of IT support processes and methodologies, including incident management and problem resolution . + Communication and Collaboration: Excellent communication and… more
- Marriott (Boston, MA)
- …platforms, and middleware **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills. + Proven ability to effectively prioritize ... SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as… more
- Highmark Health (Boston, MA)
- …and resolves system design weaknesses. Troubleshoots and manages the resolution of issues related identities, systems , access, accounts, authentication, ... information and requirements and interpreting the data to facilitate the resolution resolving systems design weaknesses, leading teams in discussions and… more
- Marriott (Boston, MA)
- …, virtualization and databases Leadership attributes: + Strong negotiating, influencing and problem resolution skills + Proven ability to effectively prioritize ... teams across the enterprise to understand net-new or existing applications, systems , and services, identify monitoring gaps, and manage implementation of remedial… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Envista Holdings Corporation (Boston, MA)
- …and technical support to customers for Ormco's digital portfolio suite. + Provides quick response and resolution to customers' requests. + Be seen as the ... to measure to track progress; sets up visual management systems to track progress and facilitate problem ...approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not… more
- Commonwealth Care Alliance (Boston, MA)
- …and critical factors, and develop methods for corrective action + Creativity in problem resolution is required. + Strong analytical skills -- having the ... including but not limited to the organizational security breach incident response protocol, partnering closely with Information Security, Legal and others. The… more
- Veolia North America (Gloucester, MA)
- …supervisors and leads to improve technical skills and interpersonal, supervisory and problem resolution skills. Works to identify and provide opportunities for ... and testing of large / complex water and/or wastewater systems , public works and or multi-sites. Also, this position...knowledge. + Ingenuity and initiative are required to coordinate problem resolution , resolve conflicting priorities and to… more
- Children's Hospital Boston (Boston, MA)
- …in department systems , processes and terminology. + Demonstrating high-level problem resolution skills. + Serving as resource on clinic/service operations ... 2 years of experience in a high volume administrative role with an emphasis on problem resolution among multiple internal and/or external parties. At least 1 of… more
- Beth Israel Lahey Health (Boston, MA)
- …support unit based operations such as provider order entry, bed tracking, nursing call system , as directed ensuring timeliness of response and accuracy of data ... and answers patients' call lights through a phone/ intercom system . The Unit Coordinator works closely with the Resource...input. Serves as a point person for resolution of IS issues. 4. Maintains basic competency in… more
- Boston University (Boston, MA)
- …or project teams as a subject matter expert. Provide incident control and response , and ensure resolution . Provide life cycle management for service requests, ... severity of incidents and appropriately invoking the Major Incident response teams for life-safety, business transaction-critical, and teaching-related services.… more
- Beth Israel Lahey Health (Boston, MA)
- …support unit based operations such as provider order entry, bed tracking, nursing call system , as directed ensuring timeliness of response and accuracy of data ... input. Serves as a point person for resolution of IS issues. Maintains basic competency in trouble...established procedures which generally require little or no supervision. ** Problem Solving:** Ability to address problems that are routine,… more
- Boston University (Boston, MA)
- …of computerized alarm systems for HVAC, electrical, fire alarm, and plumbing systems , directs the appropriate response , and logs all information passing it ... facilities management and the BU community. Receive, asses, and direct the initial response for all facilities related emergencies and incidents. Required Skills + A… more
- Cardinal Health (Boston, MA)
- …team members and partners + Showcase strong interpersonal, analytical, problem -solving, influencing, prioritization, decision-making, and conflict resolution ... or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts… more
- Tufts Medicine (Boston, MA)
- …with guidelines of job scope to appropriate personnel. + Monitors phone, fax systems , and mail inquiries for resolution . Resolve or direct returned mail ... shifts (7a-3:30pm, and 10:30am-7pm)** **Location: Tufts Medical Center - Service Response Dept** **Minimum Qualifications:** 1. High school diploma or equivalent. 2.… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …and updates to existing automation solutions. + Generate regular reports on system performance, issue resolution , and automation efficiency. + Perform key ... applications + Monitor the performance and health of our Intelligent Automation systems to ensure the uninterrupted operations. + Work closely with developers to… more
- Beth Israel Lahey Health (Boston, MA)
- …are met. Attends and participates in staff meetings and contributes to problem identification and resolution . **Required Qualifications:** 1. Vocational or ... to patients as directed by clinical staff. Evaluates and documents response appropriately. Immediately reports adverse effects to clinical staff. Assists in… more
- Children's Hospital Boston (Boston, MA)
- …regarding Customer Service, IT, policy and procedure changes + Demonstrating high-level problem resolution skills + Providing assistance to other support staff ... payments and preparing deposits, providing record of transactions in Hospital systems + Facilitating and directing communication with Financial Counseling +… more