- Mindbank Consulting Group, LLC (Arlington, VA)
- Sr. Help Desk Technician ( Tier 3) Responsibilities: . Performs in-depth analysis, diagnosis and resolution of desktop and workstations. . Serves as the ... (VTC) and Wireless technician with experience working in both areas. Sr. Help Desk Technician ( Tier 3) Qualifications: . Must have a Security+… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ ... 2. Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an ... is based on each candidate's skills and professional experience. Tier I Helpdesk Technician Responsibilities: Provide in...have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist in administrative… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated ** Help Desk Technician ** for a... technicians shall be proficient in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ...dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The Tier 1 Technician is primarily ... for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user… more
- Koniag Government Services (Silver Spring, MD)
- …**Arlluk Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government ... for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays.… more
- TEKsystems (Fort Meade, MD)
- Description: TEKsystems is in search of service desk specialists to perform within password resets, answering phone calls, hardware/software break fix, ... as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier...solutions to common problems as part of a customer self- help capability Additional Skills & Qualifications: Must have excellent… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA - Security+...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier… more
- CAI (Alexandria, VA)
- …Full time **Worksite Flexibility** Hybrid **Job Summary** We are looking for a motivated Senior Help Desk Analyst ready to take us to the next level! If you ... when problems cannot be resolved remotely + The Support Technician / Tier 2 also provides standard Enterprise application...years of experience in a high profile and fast-paced Help Desk /Desktop Support environment required. + Demonstrate… more
- System One (Washington, DC)
- Asset Management Technician Washington, DC - onsite Top Secret clearance required As Asset Management Technician , you'll be responsible for providing asset ... management and Tier 1 support to over 800 high profile Department...of these devices. * You'll work with other Service Desk Technicians to response to on demand requests for… more
- NuAxis Innovations (Washington, DC)
- …PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER … more
- General Dynamics Information Technology (Washington, DC)
- …of requests + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a ... Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical… more
- Leidos (Washington, DC)
- …National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- ProSphere Tek (Landover, MD)
- …client(s) strongly preferred. + 1-2 years of practical work experience providing general IT support / Help Desk Tiers 1 and 2 + 1-2 years of supporting PC's + ... (PSI), referred to as PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT...scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician /Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
