- Red River (Chantilly, VA)
- …you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The ... Tier 1 Technician is primarily responsible for handling technical support requests...the organization's perception with existing customers through exceptional customer service . **This role operates on the Monday-Friday 8AM-5PM** **Primary… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... evolve + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge Base Articles (KBAs) and Standards… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- Integra LifeSciences (Columbia, MD)
- …to advance patient outcomes and set new standards of care. The **Packaging Lab Technician I** is responsible for participating in all aspects of package testing for ... in validations and equipment maintenance and calibrations. The Packaging Lab Technician I will work alongside other technicians, performing testing and other… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... technology and take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join our IT support team in Washington,… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
- General Dynamics Information Technology (Washington, DC)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into ... opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT...At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + Proven ability to work… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- TEKsystems (Washington, DC)
- …needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, Support, Windows, Ticketing system, ... Description Help Desk Technicians use their problem-solving skills to be...reset, Vpn, Remote support, Helpdesk troubleshooting, Software Support, Support desk , problem resolving, user requests, python, pyspark, software platforms… more
- Spectrum Comm Inc (Bethesda, MD)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance...years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of… more
- Marriott (Forest Heights, MD)
- …Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others ... STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well… more
- Huntington Ingalls Industries (Springfield, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
