- WTW (Richardson, TX)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- WestRock Company (Forney, TX)
- …by the supervisors \u2022 Review, on a regular basis, the processes in the Customer Service function with other members of the Management Team to ensure ... talks face to face with their staff about safety performance and concerns. Provides prompt, honest feedback on safety...trialed & tested \u2022 Strive for best in class Customer Service function within the Industry /… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with… more
- Chewy (Richardson, TX)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... **Our Opportunity:** Chewy is seeking a **Senior Operations Manager for Core Operations** to lead through complexity...and each other. This leader is ultimately responsible for performance - designing how work gets done, shaping the… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DFW-HURST, TX Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- ADP (Dallas, TX)
- **ADP is hiring a 401(k) Client Service Manager .** Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service . ... levels of statistical achievement. Balances statistical achievement with quality of service initiatives to ensure that all clients receive accurate, professional and… more
- WTW (Richardson, TX)
- …+ Directly manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and ... to join our Sales Center team as a **Sales Performance Manager .** **How the Position Works** The...direct supervisory role + Prior experience coaching and managing performance of customer service or… more
- Public Storage (Wylie, TX)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... other work-related tasks + Our Property Managers have the opportunity to earn performance -based **bonuses** ! **Job Description** + Our Property Managers get to work… more
- Comerica (Dallas, TX)
- Job Description Retail Banking Center Distribution Strategy and Performance Manager The Retail Distribution Strategy and Performance Manager is ... banking center and ATM footprint, identifying opportunities to optimize business performance and customer experience. Recommend potential banking center and… more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the… more
- Amazon (Dallas, TX)
- …shipments each year to our loyal customers. ATS is seeking a Middle Mile Performance Manager to help develop a world class logistics process that delivers ... Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs… more
- Amazon (Dallas, TX)
- …shipments each year to our loyal customers. ATS is seeking a Middle Mile Performance Manager to help develop a world class logistics process that delivers ... Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs… more
- Enverus (Dallas, TX)
- Customer Success Manager Why YOU want...to promote partnership in evaluating and presenting product / service portfolio expansion with the customer (s) ... to more than 6,000 customers in 50 countries. The Customer Success Manager will champion the ...the management team when individuals have not delivered expected service levels. Knowing how and who to engage to… more
- Burroughs (Dallas, TX)
- …growth. Key responsibilities include maintaining and/or exceeding current levels of service /implementation business performance and customer satisfaction. ... Field Service Manager Field Service ...or exceed customer needs by providing superior service and professional business performance . + Assure… more
- Cabela's (Garland, TX)
- …all customers. + Assists the Boat Manager to staff the Service area with customer -oriented associates; participate in interviewing and makes recommendations ... environment. + Supports a strong commitment to world class customer service and ensure a pleasant and...for selection; coordinate training; consults with Boat Manager and gives input on preparation of … more
- ThermoFisher Scientific (Dallas, TX)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service . Leverage customer onboarding meetings to ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** Customer Success Manager R-01322817 *This role can be remote and… more
- Palo Alto Networks (Plano, TX)
- …Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs. + Oversee trend analysis ... improvements. + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines.… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As Principal Product Manager of Customer Success Platforms, Intelligence,...platform capabilities (eg, unified data models, ML-powered risk scoring, self- service analytics) by writing clear Business Requirement Documents, PRFAQs,… more
- Mill Creek Residential (Dallas, TX)
- …for this role, or another role and make your mark at Mill Creek._** The Service Manager maintains the physical condition and appearance of one or more assigned ... development and execution of plans to counter challenges. The Service Manager consistently strives to maintain the...to resident requests in a timely manner, delivering excellent customer service + Maintain accurate records of… more
- Comerica (Dallas, TX)
- Job Description Product Manager IV Responsible for ensuring assigned product(s) is relevant, sold properly, and is managed to a positive customer experience as ... and programs. Product profitability, mitigation of risk, evaluation of product performance and measurement of results are key components of this position.… more