- AireSpring (Dallas, TX)
- …Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring ... the main point of contact along with a Platinum Customer Success Manager for clients...Customer -centric mindset with a passion for delivering exceptional service . + Analytical and strategic thinking skills. + Proactive,… more
- Amazon (Dallas, TX)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will ... for defining and executing the strategic vision for AWS customer success tooling with the Customer...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- ThermoFisher Scientific (Dallas, TX)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** Customer Success Manager R-01322817 *This role can be remote and ... our growing Services business, we are looking for a Customer Success Manager (CSM), to...decide on success criteria, and understand individual customer needs. * Work closely with the service… more
- Enverus (Dallas, TX)
- Customer Success Manager Why YOU...to promote partnership in evaluating and presenting product / service portfolio expansion with the customer (s) + ... to more than 6,000 customers in 50 countries. The Customer Success Manager will champion...the management team when individuals have not delivered expected service levels. Knowing how and who to engage to… more
- Omnigo Software (Plano, TX)
- …to drive adoption and demonstrate ongoing value to ensure high customer retention. The Customer Success Manager is a key member of the organization as it ... in a customer -facing or Customer Success role within an enterprise software or software-as-a- service organization + A passion for Customer Engagement… more
- Amazon (Dallas, TX)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... looking for leaders like you to help launch SAP Success Central (SAPSC), a dedicated Center of Excellence providing...you'll be responsible for defining the the product and service vision for SAPSC to maximize our value to… more
- Capital One (Plano, TX)
- Dealer Success Manager **The Dealer Success Manager position will work to cover the Remote West & East market based in Plano, TX. As a Dealer Success ... nature of this role, we are looking for a customer centric individual who can excel at training/driving tool...regularly worked. Plano, TX: $106,700 - $121,700 for Dealer Success Manager (SM224) Candidates hired to work… more
- ADP (Dallas, TX)
- **ADP is hiring a 401(k) Client Service Manager .** Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service . ... in product and service levels to all service associate levels and provides measurements of success... service associate levels and provides measurements of success accordingly. Provides a vehicle through which procedural modifications,… more
- WTW (Richardson, TX)
- …goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant ... that our people are always the source of our success . The **Performance Manager ** plays a vital...experience. **Preferred Qualifications** + Experience in member care or customer service environments. + Previous work in… more
- Amazon (Dallas, TX)
- …Successful candidates will have a strong technical background in project delivery and customer success , be aware of details that matter, have excellent ... shift in computing and is looking for an accomplished Customer Solutions Manager (CSM) to support Enterprise...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Toyota (Plano, TX)
- …in an innovative, collaborative environment. **Job Title:** Global Information Security Customer Enablement Manager **Location:** Plano, TX **Excited to grow ... with us. **Position Overview:** As the Global Information Security Customer Enablement Manager , you will serve as...you bring:** + 5-10 years of experience in Client Success , Customer Experience or consulting acceptable with… more
- Palo Alto Networks (Plano, TX)
- …to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. ... and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs. +...+ Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and… more
- Chewy (Richardson, TX)
- …solutions. + **Advocate for a Customer -First Culture** , ensuring alignment across Customer Service and partner teams. + **Utilize data analytics** to assess ... **Opportunity:** Chewy is seeking a **Senior Program Manager , Voice of the Customer ** to...and implementing feedback mechanisms to drive satisfaction and strategic success . + **Analyze customer feedback, pain points,… more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...improvements to all stakeholders will be key to your success in this role. This position is based in… more
- Comerica (Dallas, TX)
- Job Description Product Manager IV Responsible for ensuring assigned product(s) is relevant, sold properly, and is managed to a positive customer experience as ... product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc. Define market problems… more
- FREEMAN (Dallas, TX)
- …work experience required + 5+ years experience managing service programs, customer experience initiatives, and/or customer service improvements + ... new technologies to deliver moments that matter. **Summary** The Manager - Customer Feedback Programs operationalizes efficient...+ High attention to detail is essential + Exceptional customer service and organizational skills required +… more
- Amazon (Dallas, TX)
- …Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define and own our ... change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these… more
- Golden State Foods (Frisco, TX)
- …business environment. + Travel Requirements: Willingness to travel 20% within designated region. LocationUS-TX-Frisco Job ID 2024-20537 Category Customer Service ... Management: + Lead and manage key strategic initiatives aimed at improving customer experience, operational efficiency, and product/ service delivery. + Act as… more
- Amazon (Dallas, TX)
- …involved in the change management process of the customer 's environment to ensure success and service up-time. - Work with application owners to develop and ... features to run their mission-critical applications. The Senior Cloud Service Deliver Manager is engaged with the...and believe that world class support is critical to customer success . Every day will bring new… more
- Mill Creek Residential (Dallas, TX)
- …for this role, or another role and make your mark at Mill Creek._** The Service Manager maintains the physical condition and appearance of one or more assigned ... development and execution of plans to counter challenges. The Service Manager consistently strives to maintain the...to resident requests in a timely manner, delivering excellent customer service + Maintain accurate records of… more