- Hartford Hospital (Hartford, CT)
- …and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by ... being home to the largest robotic surgery center in the Northeast and the Center ...Open Heart program, including transplant and Heart failure surgeries. On- call obligation required for covering week nights and both… more
- WM (Windsor, CT)
- …**Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills ... working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience, consistently striving to exceed… more
- Health Advocates Network (Farmington, CT)
- Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities ? Refer a friend ... & Cash in! + Travel reimbursement and per diem allowances + Employee discounts + Educational opportunities Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare… more
- Eversource Energy (Windsor, CT)
- …media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including ... as well as the ability to calculate and analyze, various call center management metrics\. + Requires Microsoft Office proficiency, including Word, Excel,… more
- Aspen Dental (Hartford, CT)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- Wheeler Clinic (Bristol, CT)
- …and access to timely and reliable transportation are required. Experience with call center software, Microsoft Office products, other software programs, and ... and growth at all stages of life. POSITION SUMMARY The Navigation Center Customer Service Representative (CSR) performs functions related to triaging all inbound… more
- Hartford HealthCare (Hartford, CT)
- …pet insurance, travel and more! *Job Description: * The Hartford HealthCare centralized call center supports patients in their scheduling needs via inbound calls ... to engage in incoming or outbound calls. We strive for first- call resolution for appointment scheduling, canceling, rescheduling, patient registration and… more
- Humana (Hartford, CT)
- …across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking a strategic and technically ... Senior Product Owner to lead the evolution and optimization of our Medicare call center telephony systems, with a primary focus on Genesys Cloud CX. This role… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized… more
- Highmark Health (Hartford, CT)
- …Assists patients with applying for Charity Care. Works in a high volume call center environment. Displays exceptional verbal and written communication skills ... + Strong Customer Service and service recovery skills working in a high volume call center environment. + 2 years in a collection or a customer service oriented… more
- Otis Elevator Company (Bloomfield, CT)
- …CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a customer service ... with accuracy. + Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness… more
- CVS Health (Hartford, CT)
- …with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... equipment. **Required Qualifications** + 1+ years of experience in a call center environment. + Experienced in a social, psychological, or human service… more
- SolomonEdwards (Hartford, CT)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services.… more
- Travelers Insurance Company (Hartford, CT)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, ... from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and… more
- Travelers Insurance Company (Hartford, CT)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, ... from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and… more
- Hartford HealthCare (Hartford, CT)
- …preferred. * Customer service experience with knowledge of medical terminology required. Call center experience preferred. * Previous laboratory or medical ... hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients....possible by being home to the largest robotic surgery center in the Northeast and the Center … more
- Humana (Hartford, CT)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and telephonic skills… more
- Sharecare (Hartford, CT)
- …caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver ... least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service… more
