- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- Proven IT (Naperville, IL)
- Tier 2 Engineer Naperville, IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is ... and trouble-shooting support. This is the intermediate level of customer support. The Tier II Engineer has...to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers,… more
- AGI (Naperville, IL)
- **Description** **Position Title: IT Infrastructure Administrator- Tier 2 ** **Compensation Range: $70,000-88,000 USD annual** **Department: IT** **Location: ... for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...attention to detail and organization + Excellent and proven customer service . + Communicate effectively both verbal… more
- Insight Global (Oak Brook, IL)
- …+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets, ... knowledge, experience working with a ticketing system, and excellent customer service skills Two Openings: Central Time...Wed - Sunday We are seeking a dedicated and customer -focused Tier 1 Customer Support… more
- Proven IT (Westchester, IL)
- …+ Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in ... Tier II Engineer- Healthcare Westchester, IL (http://maps.google.com/maps?q=Westchester+IL+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play… more
- Patterson Companies, Inc. (Chicago, IL)
- …as assigned **Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + 1 year experience with customer relationship ... hardware, network, or other technical troubleshooting **Skills and Abilities** + Strong customer service orientation + Excellent written and verbal communication… more
- Publicis Groupe (West Chicago, IL)
- …clients. **Qualifications** **Who You Are** + **What you'll bring with you:** + 1 - 2 Years of Customer Service experience + Manage territory activity to ... Customer Services Representative (CSR) will be responsible for providing excellent customer service to automotive dealer clients within an assigned territory… more
- ATS Automation (Rolling Meadows, IL)
- …services within the "growth account" ( Tier 2 ) and "long tail" ( Tier 3) customer segments. + Manage the bookings forecast, pipeline, and performance to ... 60008-3833 Chicago, IL, US, 60008-3833 Date: Oct 10, 2025 Service Solutions Manager About ATS At ATS, we make...execution excellence and capture sales opportunities that support all customer equipment assets. This role ensures ATS maximizes asset… more
- Comcast (Naperville, IL)
- …and experience, or who have extensive related professional experience. **Relevant Work Experience** 0- 2 Years **Job Family Group:** Customer Service ... escalate to appropriate fix agents to ensure timely resolution ( Tier 2 , field operations etc.) with a...tools. Uses multiple software systems and applications to ensure customer service orders and repair tickets are… more
- TEKsystems (Oakbrook Terrace, IL)
- …work on problems with oversight, and proactively escalate only when needed. This role is a Tier 2 specialist and will be handling all of the tickets that are ... escalated from their L1 HD. Skills outlook, customer service , ServiceNow, active directory, windows server...environments and systems, both on-premise and in the cloud. 2 . Offers configuration and troubleshooting support to clients. Creates… more
- Robert Half Technology (Chicago, IL)
- …this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support. Responsibilities: * Provide Tier 2 ... to Microsoft Windows 10 and Active Directory. * Manage service desk tickets, ensuring timely responses and resolutions. *...hardware and software issues. Requirements * Proven experience in Tier 2 IT support roles. * Strong… more
- The Walt Disney Company (Chicago, IL)
- …thoughtful optimization recommendations to aid campaign performance and delivery, and provide best-in-class customer service to our top- tier customer ... opportunity to take on new challenges, and fosters client loyalty through superior client service . If you are someone who meets this description, then this is a… more
- Comcast (Chicago, IL)
- …communication is consistent and clear at all levels. + Collaborate with Engineering ( Tier 2 /3) to resolve incidents quickly and share learnings across teams. ... every incident strengthens our systems, our processes, and our customer trust. As our customer base grows...full stack components: 1. Frontend/UI frameworks and client experience 2 . APIs & service layers 3. Database… more
- Crash Champions (Westmont, IL)
- …Responsibilities include managing team performance, optimizing processes, and maintaining exceptional customer service standards. The role also serves as a ... experience. + 2 + years of management experience in a call center environment. + 2 + years of hands-on automotive service and diagnostic experience. + 2 +… more
- United Airlines (Chicago, IL)
- …GED; 2 or more years of college preferred + At least one year of customer service experience in the service industry (such as retail, hospitality, food, ... and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service . Represent United with pride and… more
- CH Robinson (Chicago, IL)
- …your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll ... order statuses and initiates corrective measures during exceptions + Leverage Navisphere 2 .0, with demonstrated ability to create customer and supplier logins… more
- Sinclair Broadcast Group (Chicago, IL)
- …to local Tier 3 dealerships is needed, and experience/contacts with regional Tier 2 associations is beneficial. Existing contacts within the auto industry ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- Publicis Groupe (West Chicago, IL)
- …information and follow up to support communication. **Qualifications** **Qualifications:** + 1 - 2 Years of Customer Service experience **Knowledge and ... Exchange. **Overview** Represents Epsilon Auto in assigned territory by providing excellent customer service by servicing and selling the Epsilon product line… more
- Elkay (Downers Grove, IL)
- …documentation and knowledge sharing across all of IT. + Perform the standard functions of a Service Desk technician and tier 2 site support + Maintain and ... and efficient onsite IT support in a large enterprise environment. A strong customer service mindset is the key to succeeding in this role. This person will… more
- Crash Champions (Deer Park, IL)
- …and plays a key role in upholding ATE's standards of safety, accuracy, and customer service . Technicians are expected to demonstrate integrity in all service ... verify system functionality and confirm successful repair outcomes. + Provide excellent customer service by: + Managing difficult situations with transparency… more