- Meta (Austin, TX)
- …program and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer … more
- Insight Global (Austin, TX)
- …to join our dynamic hard-working team in Global Sales and Marketing IT. The Lead Management Business Analyst /Business Process Expert, alongside the Lead ... IT. We need team members to help us transform customer engagement online, with a passion for technology and...Project Management, Computer Science or related technical discipline - Experience in Lead Management data and domain… more
- Airtable (Austin, TX)
- …are critical to our teams' executing on this vision. We are seeking a Lead GTM Systems Analyst to drive the successful design, implementation, and optimization ... collaborate closely with Sales & Post Sales Strategy, RevOps, Customer Success, Customer Support and Finance/Legal teams...business problems in these one or more domains - Lead lifecycle management, Quote to Cash, Ticket to Resolution,… more
- Highmark Health (Austin, TX)
- … customer service & financial impacts). **ESSENTIAL RESPONSIBILITIES** + Lead in working with customers,Data Software Engineers, Data Architects, Capability ... provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Identifies, documents, and resolves risks,… more
- Highmark Health (Austin, TX)
- …and prepares reports, graphs and charts of data developed. + Serve as a project lead for special projects within the department. + Lead and document financial ... as assigned or requested. **QUALIFICATIONS** **Minimum** + Bachelor's Degree or relevant experience and/or education as determined by the company in lieu of… more
- IBM (Austin, TX)
- …voice of the customer . . Develop, manage and execute a targeted Analyst Relations plan; educate the most influential industry analysts who work with existing or ... professional expertise** . Bachelor's Degree . 5+ year professional experience . Expert project management and problem solving skills...lead . A desire to grow in the Analyst Relations profession and learn from the industry's best… more
- Confluent (Austin, TX)
- …on leveraging Salesforce and related technologies to drive scale, efficiency, and a seamless customer experience . As a Senior BSA, you'll serve as a strategic ... Role:** We are looking for a Senior Business Systems Analyst (BSA) to support our Customer Success...partner to our Customer Success stakeholders. You'll lead efforts to… more
- IBM (Austin, TX)
- …to listen and when to lead . A desire to grow in the Analyst Relations profession and learn from the industry's best talent . Established 101 knowledge of ... **Introduction** Analyst Relations is a strategic function that works...by providing strategic advice and the voice of the customer . **Your role and responsibilities** RESPONSIBILITIES . Understands and… more
- Indeed (Austin, TX)
- …more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2024) **Day to Day** Serves ... support of providing an effective holistic client and People Business Partner experience . Provides expertise in job analyses and job architecture. Advises on… more
- Amazon (Austin, TX)
- …The Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with Selling Partners to enable ... into requirements and drive alignment to improve our SAS customer experience . * Customer Research...pivots, etc.) and data visualization tools such as Tableau experience - 4+ years of business analyst ,… more
- Ally (Austin, TX)
- …and supporting a robust pricing framework at Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead new projects from start ... effectively communicating results to Management and Senior Leadership. The Senior Actuarial Analyst may be expected to train, mentor, and develop entry level… more
- Cardinal Health (Austin, TX)
- …tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls ... Mountain, Pacific, and Central time zones within the United States. **What** ** Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales… more
- Sage (Austin, TX)
- …Be looking for ways to improve and implement scalable processes to support the entire customer acquisition funnel, from lead generation to lead conversion. * ... RevOps Senior Analyst - Marketing Job Description: Sage Intacct in...in all facets of GTM operations across the entire customer lifecycle. As the Intacct business unit continues its… more
- Trustmark (Austin, TX)
- …have a commitment to welcoming people, no matter their background, identity or experience , to a workplace where they feel safe being their whole, authentic selves. ... Trustmark's products and services. Also, responsible and accountable for the overall customer satisfaction for their pooled accounts. Key Accountabilities + Serve as… more
- Realtor (Austin, TX)
- …for our customers. You'll sit at the powerful intersection of **product innovation, customer experience , and revenue strategy** , delivering insights that fuel ... will have **direct visibility with senior leaders** and real impact across our customer experience , product performance, and business growth. **Why this role is… more
- CAI (Austin, TX)
- …+ Recommend procedure modifications or improvements. + Drive positive results in Customer Experience through timely responses and professional interaction. + ... requests. **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst ** to...role and/or technical support role + 6-12 months of customer service experience in a professional industry… more
- Guardian Life (Austin, TX)
- …with FINRA Rule 3110 and, in certain circumstances, various state insurance laws. The Lead Compliance Analyst is responsible for developing a risk-based plan for ... demonstrate our values and behaviors while focusing on the customer . We do this through leveraging a series of...a collaborative Compliance Legal Team? As a Senior Compliance Analyst , Park Avenue Securities, and Park Avenue Investment Advisory,… more
- Highmark Health (Austin, TX)
- …plans, business product backlog & prioritization, testing, prototyping, and defining customer /user acceptance criteria. + Lead various aspects of business ... is at the heart of shaping our members' initial experience , creating their first impression of Highmark. As a...first impression of Highmark. As a Senior Functional Product Analyst , you'll be instrumental in driving the analytical aspects… more
- Highmark Health (Austin, TX)
- …root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, ... moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the … more
- Lincoln Financial (Austin, TX)
- …#:** 74701 **The Role at a Glance** The Role at a Glance As an Audit Analyst , you will lead and execute risk-based audits focusing on operational processes and ... by evaluating risk management, control, and governance processes. The Audit Analyst role offers an outstanding opportunity for professional growth and exposure… more