- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- R1 RCM (Round Rock, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- R1 RCM (Austin, TX)
- **Ascension Seton Southwest Hospital** **Full time and part time position available** As our ** Customer Service Representative ** , you'll work to help our ... more, visit: r1rcm.com/careers. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering… more
- …Hospital Locations Shift: PRN, Full Time positions available As our Customer Service Representative in the Patient Registration Department, you'll work ... or knowledge in healthcare. Bring your previous experience in customer service and we'll teach you everything...in everything we do. Not only does that drive customer success and improve patient care, but… more
- TTEC (Austin, TX)
- …and ignite your career with TTEC's award-winning employment experience. As a **Healthcare Customer Service Representative working remotely** , you'll be a ... experience + Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it...own unique way. **Job:** __Customer Care Representative_ **Title:** _Healthcare Customer Service Representative - Remote… more
- The Cigna Group (Austin, TX)
- …specialty pharmacy serving patients with complex and critical health conditions. As a Customer Service Call Center Representative , you'll play a vital ... with professionalism and empathy. This is not a typical customer service role - our work directly...Customer -oriented with the capacity to adapt to various patient perspectives. + Proficient in Microsoft Office Suite and… more
- Merck (Austin, TX)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point...Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service ,… more
- Baylor Scott & White Health (Round Rock, TX)
- …areas/locations as assigned. **Key Success Factors** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have ... communicate well with patients and families during trauma, while showing exceptional customer service skills. + Demonstrates ability to manage multiple, changing… more
- Baylor Scott & White Health (Round Rock, TX)
- …/ locations as assigned. **KEY SUCCESS FACTORS** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have good ... **JOB SUMMARY** The Access Services Representative 2 obtains current and accurate demographics and...and family members during traumatic events, while demonstrating exceptional customer service skills. + Demonstrates ability to… more
- Cognizant (Austin, TX)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....the hospital to arrange debt repayment based on the patient 's financial situation and client repayment guidelines, using credit… more
- Cardinal Health (Austin, TX)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- CVS Health (Austin, TX)
- …patient prescription orders in a timely manner while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. ... rewarding opportunity allows you to work closely with our Patient Intake Coordinators and insurance providers to verify coverage...Qualifications** * Minimum 1 year experience working in a customer service or call center environment. *… more
- Molina Healthcare (Austin, TX)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- Fujifilm (Austin, TX)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Medtronic (Austin, TX)
- …necessary documentation (eg, implant registration, salesforce.com, mStar) and phone calls ( customer service ). + Updates sales representatives concerning cases. ... the third year, STEP candidates will continue to run patient cases and begin applying for open sales territory...and provides support with rotation and delivery to optimize customer service and efficiency. + Promotes Carelink… more
- Option Care Health (Austin, TX)
- …relevant and applicable standards (ie ACHC, URAC standards). + Experience providing customer service to internal and external customers, including meeting ... external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists… more
- Fresenius Medical Center (Round Rock, TX)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Cardinal Health (Austin, TX)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... of the patient and/or program + Resolve patient 's questions and any representative for the...School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear… more