- Concentrix (Austin, TX)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CAI (Austin, TX)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- TEKsystems (Austin, TX)
- …excellent customer service Skills Windows 7, Troubleshooting, Active directory, Customer service , Technical support , Deployment, Office 365, ... refresh, imaging, upgrades, desktop Top Skills Details Windows 7,Troubleshooting,Active directory, Customer service , Technical support ,Deployment,Office… more
- Amazon (Austin, TX)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... Support organization and is dedicated to managing large-scale customer impacting events, critical escalations, and customer ...this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service … more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Amazon (Austin, TX)
- …the next generation of contact routing and resolution for Amazon Customer Service , providing a seamless customer support experience and ensuring issues ... Description Amazon is broadly recognized as Number 1 in Customer Service in the US and abroad....levels of the organization, including technical and non- technical audiences. - Provide support for mentoring,… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Amazon (Pflugerville, TX)
- …facilities. Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, ... professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who...support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology… more
- Sage (Austin, TX)
- …customer service skills with a focus on delivering exceptional support . * Extensive technical troubleshooting experience, especially with complex issues. ... Senior Technical Support Analyst Job Description: We...Senior Technical Support Analyst Job Description: We are looking for...customer satisfaction. If you have a passion for customer service , technology, and a commitment to… more
- Amazon (Austin, TX)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best... issue at the first contact and improve our customer and associate experiences. You will navigate technical… more
- EDB (Austin, TX)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Chart Industries (Austin, TX)
- …submittal questions, technical clarifications, product performance verification and field service support . + Performs engineering functions for upgrade and ... Field Service Technical Specialist **Location:** Work From...the industry processes where the equipment is applied. Provides technical support to internal and external customers… more
- Amazon (Austin, TX)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... Support organization and is dedicated to managing large-scale customer impacting events, critical escalations, and customer ...this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service … more
- Kyndryl (Austin, TX)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Austin, TX)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Amazon (Austin, TX)
- …with engineering, project management, design, operations, finance, legal, business development, customer service , and executive teams to bring products to ... Technology (WWGST) is looking for a passionate and innovative Technical Program Manager (TPM) to join our Engineering Back...(TPM) to join our Engineering Back Office Services and Support Workday Team. This team will be deployed against… more
- Fujifilm (Austin, TX)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Fujifilm (Austin, TX)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Amazon (Austin, TX)
- … defects. - Expand customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of ... To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer trust by… more
- Emerson (Austin, TX)
- …project meetings and provide feedback on serviceability and field concerns. + Provide technical support via phone, email, or in-person. + Maintain accurate ... support for sophisticated custom systems including handling technical requests from end-users, troubleshooting and resolving unexpected system...+ Voice of the customer - Interpret customer issues and communicate technical feedback and… more